Technical Account Manager
AfterShip · Austin, Texas / Lehi, Utah
Posted 23 days ago · $92,000 - $150,000
or apply directly on AfterShip's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days AfterShip's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 77% of AfterShip's roles list one
- Ghost-job risk at AfterShip
- high 15 stale, 0 reposted of 22 open
- Hiring momentum
- 30 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AfterShip's own greenhouse board since 2026-08-03. Full hiring picture for AfterShip.
About this role
As a Technical Account Manager at AfterShip, you will be the primary technical contact for enterprise customers, ensuring they maximize the potential of AfterShip's solutions. Your role involves leading technical setups, providing ongoing support, managing migrations, and addressing escalated issues. You will collaborate with various teams to align on customer needs and communicate platform updates effectively.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AfterShip as an employer.
What you need
- 3+ years experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology
- Experience working with clients, product, ops, and engineering teams
- Ability to prioritize, multi-task, and perform effectively under pressure
- Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation
- Excellent written and verbal communication and presentation skills
Nice to have
- Experience in IT consulting
- Expertise in ERP and REST API
What you get
- Competitive compensation
- Hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
Worth weighing
- No salary listed in the posting, but a range is provided
- Role involves significant customer interaction, which may require strong interpersonal skills
- The position may involve high-pressure situations due to the nature of technical support
Summarised from AfterShip's posting. Read the full original.
Listed by AfterShip on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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