or apply directly on AfterShip's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 50 days AfterShip's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 77% of AfterShip's roles list one
- Ghost-job risk at AfterShip
- high 22 stale, 0 reposted of 22 open
- Hiring momentum
- 30 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from AfterShip's own greenhouse board since 2026-08-03. Full hiring picture for AfterShip.
About this role
As a Customer Success Manager at AfterShip, you will manage a strategic portfolio of over 100 accounts, focusing on both automated and high-touch engagement. Your responsibilities will include leading Quarterly Business Reviews, driving adoption and renewals, and using data to mitigate risks for at-risk accounts. This role emphasizes efficiency and strategic value, allowing you to balance automation with personalized interactions.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AfterShip as an employer.
What you need
- 3–5 years in Customer Success or Account Management
- Experience managing 50+ accounts
- Ability to pivot between automated campaigns and 1:1 executive presentations
- Comfort using CS platforms like Hook, Planhat or Gainsight
- Experience using AI tools like Claude, ChatGPT or Gemini to streamline workflows
- Strong analytical skills to identify business pain points
What you get
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
Worth weighing
- Salary range listed as CAD $95,000 OTE - $120,000 OTE
- Role involves managing a large number of accounts which may require strong organizational skills
- Emphasis on using AI tools may require familiarity with technology and automation
- Position is new, which may come with undefined challenges
Summarised from AfterShip's posting. Read the full original.
Listed by AfterShip on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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