Everything You Need to Know About the Resume.io Refund Policy

Charged by Resume.io and unsure if you qualify for a refund? Here's exactly how the 7-day policy works, how to cancel, and what to do if billing goes wrong.

PitchMeAI Editorial team

2026-02-17T00:00:00.000Z

2026-03-30T12:12:59.604Z

<section class="faq" itemscope itemtype="https://schema.org/FAQPage"> <details class="qa" id="refund-window" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">How long do I have to request a refund from Resume.io?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Resume.io offers a 7-day money-back guarantee from the date of account creation. If you cancel and request a refund within that window, you can get your $2.95 trial fee back. After 7 days, refunds are generally not available, regardless of usage.</p> </div> </details> <details class="qa" id="trial-auto-renew" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">What happens if I don't cancel the Resume.io trial before it ends?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">If you don't cancel within 7 days, the $2.95 trial automatically converts into a paid subscription at $29.95 every 4 weeks or $49.95 per quarter. Once this conversion occurs, refunds for unused subscription time are not issued.</p> </div> </details> <details class="qa" id="unexpected-charge" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">Resume.io charged me unexpectedly, what should I do?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">First, log in and check your subscription status. Cancel immediately if you don't want to continue. Then contact support@resume.io with your full name, account email, transaction ID, and last four card digits. If support is unresponsive, dispute the charge with your bank using your receipts and correspondence as evidence.</p> </div> </details> <details class="qa" id="cancel-subscription" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">How do I cancel my Resume.io subscription and confirm it worked?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Go to resume.io/contact/cancel-subscription, enter your signup email, and click Cancel Subscription. Check your inbox and spam folder for a confirmation email. Without that confirmation, the cancellation may not have been processed and billing will continue.</p> </div> </details> <details class="qa" id="billing-cycle" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">Why does my Resume.io subscription seem to expire before the end of the month?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Resume.io's monthly plan runs on a 4-week (28-day) billing cycle from your initial payment date, not a calendar month. This means your renewal date shifts earlier over time, which is why access may appear to expire sooner than expected.</p> </div> </details> </section>