How to Contact Resume.io Customer Service

Resume.io has no phone or live chat support, so knowing the right channels is critical. Here's every way to get help, cancel, or request a refund in 2026.

PitchMeAI Editorial team

2026-02-17T00:00:00.000Z

2026-03-30T12:12:59.605Z

<section class="faq" itemscope itemtype="https://schema.org/FAQPage"> <details class="qa" id="resume-io-customer-service-email" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">What is the Resume.io customer service email?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Resume.io does not publish a general customer service email. All standard support requests go through the online contact form on their website. The only direct email available is privacy@resume.io, which is reserved for GDPR and data-related inquiries.</p> </div> </details> <details class="qa" id="resume-io-phone-or-chat" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">Does Resume.io offer phone support or live chat?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">No. Resume.io does not provide phone support or live chat. The only way to contact their team is through the online contact form or the privacy email for data-specific matters.</p> </div> </details> <details class="qa" id="cancel-resume-io-subscription" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">How do I cancel my Resume.io subscription?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Go to resume.io/contact/cancel-subscription, enter the email address linked to your account, and click "Cancel Subscription." Check your inbox and spam folder for a confirmation email. Cancellation stops future billing but you retain access until the end of your current paid term.</p> </div> </details> <details class="qa" id="resume-io-refund-policy" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">Can I get a refund from Resume.io after being charged?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Refunds are only available during the 7-day trial period ($2.95). Once the trial converts to a full subscription ($29.95 every 4 weeks or $49.95 per quarter), Resume.io does not guarantee refunds, even if you cancel immediately after being charged.</p> </div> </details> <details class="qa" id="imkey-bv-charge" itemprop="mainEntity" itemscope itemtype="https://schema.org/Question"> <summary itemprop="name">Why does my bank statement show a charge from Imkey B.V.?</summary> <div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"> <p itemprop="text">Imkey B.V. is the Dutch legal entity behind Resume.io, registered in Breda, Netherlands. All Resume.io subscription payments appear under this name on bank statements. Reference "Imkey B.V." if you need to dispute a charge with your bank.</p> </div> </details> </section>