If you've signed up for Resume.io and now need to end your subscription, understanding the cancellation process is essential to avoid unexpected charges. Many users look to resume.io cancel subscription for various reasons, landing a job, finding a more affordable alternative, or simply no longer needing the service. As of February 2026, Resume.io offers several cancellation methods, and knowing the right steps can save you time and frustration.
| Feature | Details |
|---|---|
| Cancellation Methods | Online account settings, email, contact form |
| Refund Policy | Only available during 7-day trial period |
| Customer Support | Email/contact form only (no phone or live chat) |
| Trustpilot Rating | 4.3/5 (55,128 reviews) |
What Users Say About Resume.io
Resume.io holds a 4.3 out of 5 rating on Trustpilot based on over 55,000 reviews as of February 2026, but user experiences vary significantly. Understanding both the positive and negative feedback can help you make informed decisions about your subscription.
What Users Like
- Easy-to-use platform with professional templates
- Straightforward resume creation process
- Some users report responsive customer support
Common Complaints
- Difficult cancellation process with "dark patterns" designed to obstruct
- Charges continuing even after cancellation attempts
- Misleading pricing and unexpected charges after trial period
- Unresponsive customer support for billing disputes
One user reported being charged €75 over three months despite multiple cancellation attempts, while others describe feeling trapped by a paywall after investing time in creating a resume. These experiences highlight the importance of verifying your cancellation was successful and monitoring billing statements afterward.
Understanding Resume.io's Subscription and Refund Policy
Resume.io offers three main pricing tiers. The Premium Monthly Trial begins with a 7-day trial at $2.95, then auto-renews at $29.95 every four weeks. The Premium Quarterly Plan costs $49.95 every three months. Both provide full access to premium templates, unlimited resumes and cover letters, and unlimited PDF downloads. The Free Plan allows one resume and one cover letter but limits downloads to TXT format with only the basic Vancouver template.
Important: Refunds are only available if you cancel within the 7-day trial period. Once your subscription converts to a full paid plan, canceling stops future charges but won't refund any unused time in your current billing cycle.
How to Cancel Your Resume.io Subscription Online
The most straightforward method to cancel is through your account settings. Follow these steps:
- Log into your Resume.io account using your registered email address
- Click your profile photo in the upper right corner
- Select "Account Settings" from the drop-down menu
- Navigate to the subscription or billing section
- Click "Cancel Subscription" or the downgrade option
- Follow the prompts to confirm your cancellation
After confirming, you should receive a confirmation email verifying that your subscription has been canceled. If you have a six-month or yearly plan, check to ensure it's set to not auto-renew. User reviews from February 2026 reveal mixed experiences, while some praise the straightforward process, others report encountering intentionally difficult cancellation flows.
Can I Cancel My Resume.io Subscription by Email?
Yes, you can cancel by email if you're unable to use the online method. When canceling by email, include:
- The email address you used to register
- Your full name
- A clear statement that you wish to cancel immediately
- Any additional details like subscription ID or billing information
Resume.io's customer support operates exclusively through email and contact forms, there is no live chat or phone support. Response times aren't officially specified, though they aim to respond "soon." User feedback on customer support is mixed, with some praising responsiveness while others complain about unresolved billing issues. For more detailed guidance, visit how to contact Resume.io customer service.
Is There a Phone Number to Cancel My Resume.io Subscription?
Unfortunately, Resume.io does not provide a phone number for subscription cancellations or customer support. The platform operates entirely through web-based support channels, including their online contact form at resume.io/uk/contact and email system.
This limitation has frustrated users who prefer direct phone communication, especially for billing disputes or urgent cancellation needs. However, online methods provide a documented trail of your cancellation request, which can be valuable if disputes arise later. The contact page offers both a cancellation form for immediate subscription termination and an email contact option for additional support questions.
What Reddit Users Say About Resume.io Refunds
Reddit discussions from early 2026 paint a cautionary picture regarding refunds. Multiple users warn that obtaining a refund can be extremely difficult, with many experiencing delays, ignored requests, or outright denials.
Common Reddit Complaints
- Unresponsive customer support for refund requests
- Charges continuing after cancellation attempts
- Feeling misled by the "free" trial label
- Pricing described as "misleading and expensive"
One recurring theme is users feeling trapped by a paywall after investing time in creating a resume, with some labeling the pricing practices as predatory. While Resume.io maintains a respectable Trustpilot rating, the negative experiences shared on Reddit highlight the importance of understanding the refund policy before subscribing. For detailed information on refund eligibility, visit how to get Resume.io refund.
A Better Alternative: PitchMeAI
If you're looking for a more comprehensive and affordable job search solution, consider PitchMeAI. While Resume.io focuses on resume creation, PitchMeAI personalizes your resume for each specific job in a single click using a Chrome extension that works on any webpage with a job description.
Key Benefits
- Automatically adapts your resume to match job requirements
- Finds hiring managers and their email addresses
- Crafts personalized emails to open direct communication channels
- Increases interview rates by up to 3x
New users receive 3 free credits after signing up, followed by a 3-day free trial with 10 credits. After the trial, unlimited usage costs just $22 per month, significantly less than Resume.io's $29.95 monthly rate. PitchMeAI also includes a resume builder tool that generates ATS-optimized resumes in seconds from your existing resume, free text, or voice notes. For more information on managing subscriptions effectively, check out manage Resume.io subscription.
Whether you need to resume.io cancel subscription due to cost concerns, feature limitations, or because you've found a better solution, following the proper cancellation process is essential. Use online account settings, email, or the contact form to ensure your subscription ends without unexpected charges. Remember to verify your cancellation with a confirmation email and monitor your billing statements for at least one cycle after canceling. With the right approach and tools like PitchMeAI, you can move forward confidently in your job search journey.
If you are canceling your Resume.io subscription, create your PitchMeAI account and install our Chrome extension to instantly generate resumes tailored to each job description, reach recruiters directly, and get up to 3x more interviews with zero effort.
FAQ
How do I cancel my Resume.io subscription online?
Log into your Resume.io account, click your profile photo in the upper right corner, select “Account Settings,” go to the subscription or billing section, then choose “Cancel Subscription” or the downgrade option and follow the prompts. You should receive a confirmation email—keep it and check that auto-renew is turned off, especially on long-term plans.
Can I get a refund after canceling Resume.io?
Refunds are only available if you cancel within the 7-day trial period that starts at $2.95. Once your subscription renews to a full paid plan, canceling will stop future charges but will not refund any unused time in your current billing cycle.
Can I cancel my Resume.io subscription by email?
Yes. You can cancel via email or the online contact form. Include the registered email address, your full name, a clear request for immediate cancellation, and any subscription or billing details. Resume.io support is email/contact-form only, so this creates a written record if billing disputes arise.
Is there a phone number to cancel my Resume.io subscription?
No. Resume.io does not offer phone or live chat support for cancellations or billing issues. All cancellations must go through your online account, the web contact form, or email, which also provides a documented trail of your request.
How can I avoid unexpected Resume.io charges after canceling?
After canceling online or by email, confirm you received a cancellation email, verify that auto-renew is disabled in your account, and monitor your bank or card statements for at least one full billing cycle. User reviews and Reddit reports mention ongoing charges and difficult cancellation flows, so keeping documentation and checking statements is important.