UI/UX Designer

About Zscaler

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role

We are looking for a UI/UX Designer. This is a remote role for candidates based in the USA, reporting to the Creative Director within Corporate Marketing and Brand. A UI/UX Designer is responsible for developing, optimizing and monitoring user experience. Their duties include defining and maintaining design patterns and UX standards, reviewing user feedback to determine potential defects or areas for clarity, and working closely with Product Marketing and web dev to refine user experience and ensure functionality.

What You’ll Do (Role Expectations)

• Read, understand, and consult on client-side engineering to extend design systems
• Acquire user data through usability studies and research to create personas and journey maps
• Work autonomously while balancing design quality within technical constraints and business requirements
• Engage with partners and end users to design experiences for onboarding, education, and troubleshooting
• Use customer research, wire-framing, and rapid prototyping to invent and validate designs

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking For (Minimum Qualifications)

• Experience working on scalable and extensible design systems, guidelines, responsive web pages, and emails
• Solid experience in all aspects of graphic design, specifically brand design and visual system design
• Expertise in Figma and Adobe Creative Suite applications
• Ability to design according to business and technical requirements with comfort in ambiguity
• Proven ability to bring definition to projects by focusing on broader objectives rather than fixed deliverables

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with or influencing high-level brand strategy or business objectives
• Experience leading and mentoring designers and managing collaborations with external agency partners

Key skills/competency

• UI Design
• UX Research
• Figma
• Adobe Creative Suite
• Design Systems
• Wireframing
• Prototyping
• Usability Studies
• User Journey Mapping
• Brand Design