Solutions Consultant @ Zowie
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About Zowie
Are you passionate about AI technology that delivers real-world results? Zowie is revolutionizing customer service with our AI automation platform and expanding across the US. Trusted by brands like GetYourGuide, Costco UK, and Decathlon, our AI Agent automates customer inquiries and our AI Inbox supercharges human agents handling complex issues.
Role Overview
As a Solutions Consultant, you will be the technical wizard helping prospects see how our technology can transform their customer service operations. You will design creative solutions to overcome clients' unique challenges and guide them from initial interest to conversion.
- Partner with Account Executives to position Zowie.
- Engage in discovery sessions to understand customer challenges.
- Design, demo, and lead proof of concepts.
- Craft detailed implementation roadmaps.
- Collaborate with product and engineering teams.
What You Bring
3+ years in a customer-facing technical role with enterprise experience. Proven ability to build strong relationships, overcome technical objections, and translate technical solutions into business value. Experience with JavaScript, APIs, and AI tools is essential.
Key Skills/Competency
- AI
- Customer Service
- Automation
- Pre-sales
- Consulting
- APIs
- JavaScript
- Solution Design
- Proof of Concept
- Technical Presentation
How to Get Hired at Zowie
🎯 Tips for Getting Hired
- Research Zowie's culture: Understand their mission via website and reviews.
- Customize your resume: Highlight AI, pre-sales, and technical skills.
- Showcase relevant experience: Emphasize enterprise client successes.
- Prepare for tech demos: Practice coding and API integrations.