CBR / RFI Specialist
Zotec Partners
Job Overview
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Job Description
About Zotec Partners
At Zotec Partners, our People make it happen. Transforming the healthcare industry isn’t easy, but with an extraordinary team, that goal becomes a reality. Our accomplishments are built on the dedication of our diverse Zotec family, making this company a best place to work.
For over 25 years, Zotec has partnered with physicians to streamline healthcare business. Now, with over 900 employees, we continue to leverage incredible talent and energy to fulfill this vision. We are a team of Innovators, Collaborators, and Doers.
We’re seeking a CBR / RFI Specialist to join our team in a remote capacity.
What You’ll Do as a CBR / RFI Specialist
- Work within our client RFI application and client bill review workfile, collaborating closely with clients.
- Conduct thorough research and meticulous documentation of processes.
- Proactively identify billing issues and emerging trends.
- Engage in clear communication with insurance companies, vendors, clients, and internal teams to resolve claims effectively.
- Process appeals, file corrected claims, update insurance information, and adhere to established processes.
What You’ll Bring to Zotec Partners
- AR follow-up experience preferred.
- Strong communication skills, both written and verbal.
- Ability to understand, analyze, and interpret complex medical billing documentation and data.
- Eagerness to learn new technologies, concepts, and cross-functional work methods.
- Proficiency in Microsoft Word, Outlook, and Excel.
- Skilled in identifying and addressing issues, employing critical thinking for innovative solutions.
- Capable of prioritizing workflow and meeting deadlines within a high-volume environment.
- Must be detail-oriented, able to work independently, and manage multiple projects concurrently.
- High school diploma or equivalent.
Key skills/competency
- Client RFI Application
- Bill Review
- Process Documentation
- Billing Issue Identification
- Claims Resolution
- Insurance Communication
- Medical Billing Data Analysis
- AR Follow-up
- Microsoft Office Suite
- Critical Thinking
How to Get Hired at Zotec Partners
- Research Zotec Partners' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume effectively: Customize your application to highlight medical billing, AR follow-up, and client communication skills for the CBR / RFI Specialist role.
- Showcase problem-solving skills: Prepare to discuss instances where you identified and resolved billing issues or improved processes, demonstrating critical thinking.
- Highlight remote work capabilities: Emphasize your ability to work independently, manage projects, and communicate effectively in a remote setting.
- Prepare for technical and behavioral questions: Be ready to discuss your experience with medical billing data, Microsoft Office, and how you prioritize tasks under deadlines.
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