Senior Product Designer - Analytics and Reporting
@ Zoom

Hybrid
$228,700
Hybrid
Full Time
Posted 8 hours ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXX***** @zoom.us
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Job Details

What You Can Expect

As a Senior Product Designer on Zoom Contact Center’s Analytics & Reporting team, you will lead the design of intuitive, impactful data experiences. You will craft visual interfaces, refine micro-interactions and shape how users explore insights, monitor performance, and make informed decisions at scale.

About The Team

Zoom’s mission is to transform how people connect, collaborate, and innovate. The design team brings this vision to life by solving complex problems, championing user needs, and pushing boundaries to build a world-class enterprise product.

Responsibilities

  • Lead strategic design initiatives aligning with business objectives.
  • Drive innovation with new tools, methods, and design processes.
  • Create scalable design systems and detailed documentation.
  • Collaborate with product managers, engineers, researchers, and data scientists.
  • Mentor junior designers to foster team growth and maturity.
  • Conduct user research via usability tests, interviews, and surveys.
  • Identify design risks early and propose balanced solutions.
  • Own projects from start to finish delivering high-quality results.

What We’re Looking For

  • 5+ years experience in user-centered design with a strong portfolio.
  • Bachelor’s degree in Design, HCI, or related field (or equivalent experience).
  • Expertise with modern design tools, especially Figma.
  • Ability to transform complex datasets into intuitive visual storytelling.
  • Clear communication and strong storytelling skills.
  • Experience mentoring designers and leading by example.

Salary & Compensation

The position offers a range based on qualifications, with a base starting near $98,900 up to $228,700, plus bonus and equity components.

Ways of Working and Benefits

The role follows a structured hybrid work approach. Zoom provides a range of benefits supporting employees' physical, mental, emotional, and financial health.

Our Commitment

Zoom is committed to fair hiring practices and supporting candidates, including those who require accommodations during the interview process.

Key skills/competency

  • User-Centered Design
  • Visual Design
  • Data Analytics
  • Prototyping
  • Figma
  • Collaboration
  • User Research
  • Design Systems
  • Mentorship
  • Innovation
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How to Get Hired at Zoom

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it highlighting analytics design expertise.
  • Showcase your portfolio: Emphasize user-centered design projects.
  • Research Zoom: Understand company culture and design approach.
  • Practice case studies: Prepare your design rationale explanations.

📝 Interview Preparation Advice

Technical Preparation

Review Figma design techniques and shortcuts.
Study enterprise analytics design case studies.
Practice converting data into visual formats.
Update portfolio with interactive prototypes.

Behavioral Questions

Explain how you manage project challenges.
Describe teamwork in complex design scenarios.
Discuss handling critical feedback effectively.
Share examples of mentoring junior designers.

Frequently Asked Questions