Intern - AI Product Management, Agentic Workflows

About The Team

Zoom’s AI Product Management team builds and scales AI Companion capabilities used by millions globally. This internship sits within AI Companion Workflows and agentic initiatives, focused on automation, integrations, and user experience improvements across our AI ecosystem.

About The Role

We are seeking a motivated and detail-oriented Intern - AI Product Management, Agentic Workflows to support AI Companion Workflow development. You will work alongside Product, Engineering, Design, Legal, and Go-to-Market teams to help deliver AI-powered workflow automation features from concept through launch.

Responsibilities

• Support development and launch of AI Companion workflow automation features
• Assist with template creation and third-party application integrations
• Contribute to product specifications, requirements documents, and user guides
• Conduct competitive analysis and user research to inform product decisions
• Analyze usage metrics and user feedback to identify product improvements
• Partner cross-functionally to support feature releases and launches

What We're Looking For

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Business, HCI, or related field
• Have strong interest in AI/ML technologies and product management
• Have excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to take initiative and manage tasks independently
• Basic understanding of software development processes preferred
• Have experience with collaboration tools such as Zoom Docs, Google Docs, Jira, or similar platforms preferred

What You Will Gain

• Exposure to the end-to-end AI product development lifecycle
• Experience writing structured product documentation and requirements
• Hands-on collaboration with engineering, design, legal, and marketing teams
• Insight into AI/ML product strategy and integration patterns
• Practical experience with data-driven product decision making

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Key skills/competency

• AI/ML Technologies
• Product Management
• Workflow Automation
• Cross-functional Collaboration
• User Research
• Competitive Analysis
• Data Analysis
• Product Documentation
• Requirements Gathering
• Software Development Process