Head of Zoom Phone International

Head of Zoom Phone International at Zoom

Zoom has earned recognition as an excellent workplace, receiving accolades for leadership, employee satisfaction, benefits, diversity, and more. Awards include Glassdoor's 2nd Best US Workplace and Best Large Company CEO in 2018. Our culture emphasizes happiness, transparency, and meaningful benefits for both employees and customers.

We seek an experienced leader for the Head of Zoom Phone International role, bringing enthusiasm, drive, and proven sales success. This position focuses on collaborating with channel partners and customers to deliver tailored Zoom Phone solutions that align with their needs.

About The Team

The Zoom sales team drives success by delivering innovative communication solutions to clients globally. They focus on partnerships and client-centric strategies across various industries. Their efforts expand Zoom's global reach and help businesses maximise virtual collaboration potential.

Responsibilities

• Leading a team of Zoom Phone Specialists (EMEA, APAC) to achieve quarterly quotas
• Developing a thorough understanding of key product differentiators, sales methodologies and processes
• Being an innovator that will help our global company discover new ways to sell our service and drive new business initiatives
• Developing a sales strategy for the assigned territories that will identify and target prospective customers
• Preparing and presenting sales presentations to Executive and C-level prospective clients
• Managing the sales pipeline from first contact through the successful implementation of our solution
• Communicating regularly and effectively with Sales Operations, providing accurate and timely sales forecasts, and maintaining accurate and current records in the Salesforce.com automation system
• Driving team growth through effective and strategic hiring, and promoting development and fostering growth opportunities for direct reports consistently

What We’re Looking For

• Possess 2-3 years of experience leading a direct team or overseeing a sales overlay team
• Possess 5 to 8 years of experience as an Account Executive within a technology-focused organisation, with direct Cloud PBX Product selling experience
• Demonstrate expertise in closing sales, ensuring client satisfaction, and collaborating effectively within a team environment
• Manage channel partner relationships effectively, demonstrating expertise in closing agreements and collaborating directly with clients to achieve business objectives
• Demonstrate expertise in delivering presentations and web demonstrations while following and implementing a structured sales process effectively
• Demonstrate expertise in effectively managing a multi-channel pipeline and forecasting using Salesforce.com with precision and accuracy
• Possess exceptional verbal abilities with consultative professional business expertise. Demonstrate attention to detail, maintain organisation, uphold ethics, take responsibility, and exhibit motivation independently
• Hold a BA/BS or possess equivalent professional experience

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Key skills/competency

• Sales Leadership
• Cloud PBX
• Salesforce CRM
• Channel Partnerships
• International Sales Strategy
• Team Management & Development
• Quota Achievement
• Executive Presentations
• Pipeline Management
• Product Differentiators