DevOps Engineer
@ Zoom

Hybrid
$136,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @zoom.us
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Job Details

What You Can Expect

Enable around-the-clock continuity for Team Chat and Zoom Events. As a DevOps Engineer at Zoom, you will support critical, high visibility applications ensuring zero-downtime and seamless service availability.

About The Team

The Engineering Operations team is responsible for the stability and security of the Team Chat and Zoom Events platforms. They implement robust operational and monitoring strategies that keep millions of users connected worldwide.

Responsibilities

  • Design and implement zero-downtime solutions for high availability services (99.999%).
  • Develop and maintain disaster recovery strategies across multiple datacenters.
  • Diagnose and resolve complex production issues including performance challenges.
  • Collaborate with vendors, infrastructure teams, and engineering partners to improve security and service availability.
  • Administer monitoring tools and provide troubleshooting support for outages.
  • Develop and implement CI/CD pipelines for streamlined deployments.
  • Participate in on-call shifts and manage incident response for after-hours deployments.
  • Serve as the primary regional contact to address queries and manage processes.

What We’re Looking For

A candidate with 2-3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE) who possesses:

  • Proficiency in CI/CD tools and integration.
  • Experience with scripting languages such as Bash, Python, and Groovy.
  • Expertise in configuration and deployment management using Terraform, Ansible, and Jenkins.
  • Hands-on experience with containerization technologies like Kubernetes, AWS EKS, and Docker.
  • Strong analytical and troubleshooting skills with a proactive and creative approach.

Ways of Working

Zoom follows a structured hybrid work approach integrating both office and remote environments. The specific work style for this role is indicated in the job posting.

Benefits

Zoom offers a comprehensive benefits program designed to support your physical, mental, emotional, and financial health, with options that promote work-life balance and community engagement.

About Us

Zoom is dedicated to building a world-class communication platform that helps people stay connected. By working across different products like Zoom Contact Center, Zoom Phone, Zoom Events, and more, Zoomies deliver innovative solutions and foster a diverse, inclusive, and growth-focused work environment.

Our Commitment

Zoom values diversity and inclusivity and is committed to fair hiring practices. All qualified candidates are considered and supported, with accommodations available upon request.

Key skills/competency

  • DevOps
  • CI/CD
  • Scripting
  • Containerization
  • Monitoring
  • Disaster Recovery
  • Automation
  • Troubleshooting
  • Collaboration
  • Incident Management
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How to Get Hired at Zoom

🎯 Tips for Getting Hired

  • Customize your resume: Highlight DevOps and CI/CD skills.
  • Research Zoom culture: Check their values and mission statements.
  • Practice technical interviews: Prepare scripting and deployment questions.
  • Review common challenges: Understand incident management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review CI/CD pipeline configurations.
Practice Bash and Python scripting.
Study container management via Kubernetes.
Familiarize with Terraform and Ansible.

Behavioral Questions

Describe past incident management experiences.
Explain conflict resolution in team scenarios.
Discuss handling high-pressure situations.
Share your approach to proactive learning.

Frequently Asked Questions