DevOps Engineer
Zoom
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
What You Can Expect
As a DevOps Engineer at Zoom, you will play a crucial role in ensuring the around-the-clock continuity of Team Chat and Zoom Events. This position seeks an individual with production knowledge and experience supporting critical, high-visibility applications.
About The Team
The Engineering Operations team is vital for the seamless functionality and continuous availability of Zoom's platform, particularly for Team Chat and Zoom Events. They manage these platforms by implementing robust operational and monitoring strategies to guarantee stability and security, enabling millions of users globally to connect effortlessly.
Responsibilities
- Design and implement zero-downtime solutions for highly available services (99.999%).
- Develop and maintain disaster recovery (DR) strategies across datacenters in different regions.
- Diagnose and resolve complex production issues, including performance and functional challenges.
- Collaborate with vendors, infrastructure teams, and engineering partners to enhance security and service availability.
- Administer monitoring tools and infrastructure. Providing troubleshooting support for outages across systems and Zoom backend services.
- Develop and implement CI/CD pipelines to streamline production deployments and configurations.
- Participate in on-call shifts and incident management and work after hours/weekends for application releases/deployments.
- Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes.
What We’re Looking For
- Bring 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE).
- Have knowledge of CI/CD tools and integration.
- Demonstrate experience scripting languages such as Bash, Python, Groovy.
- Able to do configuration and deployment management using tools such as Terraform, Ansible, Jenkins.
- Have expertise with containerization: Kubernetes, AWS EKS, Docker.
- Have analytical and troubleshooting skills.
- Be willing to learn, be proactive, and think creatively.
Ways of Working
Zoom employs a structured hybrid approach, blending office-based and remote work environments. This specific role is categorized as Hybrid.
Benefits
Zoom offers a comprehensive benefits program designed to support employees' physical, mental, emotional, and financial health, promote work-life balance, and enable community contributions, reflecting an award-winning workplace culture.
Key skills/competency
- DevOps
- Site Reliability Engineering (SRE)
- CI/CD
- Kubernetes
- AWS EKS
- Python
- Terraform
- Ansible
- Disaster Recovery
- High Availability
How to Get Hired at Zoom
- Research Zoom's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume and cover letter to highlight experience with CI/CD, Kubernetes, and high-availability systems, matching the DevOps Engineer job description.
- Showcase technical prowess: Prepare to discuss your experience with Bash, Python, Groovy, Terraform, Ansible, Jenkins, and AWS EKS.
- Practice incident response: Be ready to share examples of diagnosing and resolving complex production issues and participating in on-call rotations.
- Demonstrate collaboration skills: Emphasize your ability to work with cross-functional teams and vendors to improve service availability and security.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background