Want to get hired at Zocdoc?

Inbound Sales Development Representative

Zocdoc

New York, NYOn Site

Original Job Summary

Our Mission

Healthcare should work for patients, but it doesn’t. At Zocdoc, we aim to give power back to the patient by transforming the outdated and inefficient healthcare experience into a consumer-friendly marketplace. Our platform makes it easy to find and book in-person or virtual care in all 50 states, across more than 200 specialties and over 12,000 insurance plans.

Your Impact on Our Mission

As an Inbound Sales Development Representative, you play a critical role in achieving our sales growth goals by qualifying inbound inquiries and connecting prospective customers with our services. You will enjoy continuous training, personalized coaching, and collaborative support from a dedicated sales team.

Your Day to Day

  • Handle a high volume of inbound inquiries from doctors’ offices.
  • Respond to and qualify inbound leads efficiently over the phone.
  • Collaborate with your teammates and sales executives to improve outreach.
  • Prioritize tasks to maximize daily productivity.
  • Participate in team meetings and feedback sessions to refine strategies.

What You Bring to the Table

  • A desire to build a long-term career in sales.
  • Proven ability to handle high-volume tasks with organization.
  • Strong communication skills and persuasive techniques.
  • A willingness to receive and implement constructive feedback.
  • A passion for enhancing the patient experience.

Benefits

  • Uncapped commission structure.
  • Flexible, hybrid work environment.
  • Competitive PTO and comprehensive health benefits.
  • Employer funded 401(k) match and wellness programs.
  • Additional perks including catered lunches, commuter benefits, and more.

Key skills/competency

  • Inbound leads
  • Sales coaching
  • Persuasion
  • Communication
  • Lead qualification
  • Time management
  • Team collaboration
  • Customer service
  • Healthcare knowledge
  • Adaptability

How to Get Hired at Zocdoc

🎯 Tips for Getting Hired

  • Customize your resume: Highlight sales and communication successes.
  • Research Zocdoc: Understand their mission and market leadership.
  • Practice phone techniques: Master inbound lead qualification skills.
  • Prepare for interviews: Demonstrate growth mindset and team collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review CRM software basics.
Study call scripting techniques.
Practice inbound sales metrics.
Brush up on healthcare market trends.

Behavioral Questions

Describe a time you handled rejection.
Explain adapting to teamwork challenges.
Detail managing multiple priorities effectively.
Share a situation of successful persuasion.