Senior Program Manager, Rental Ad Manager
Zillow
Job Overview
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Job Description
About The Team
Zillow Rentals is building a best-in-class, vertically integrated marketplace that connects renters with property owners and managers, making it easier than ever to move from one home to the next, from large-scale multifamily communities to single-family homes. The Ad Products team builds innovative advertising solutions for our property management partners, helping them connect with renters and fill vacancies through the Zillow Rentals Network. This is a high-growth, high-focus area for Zillow and offers the opportunity to make a significant impact in one of our fastest-growing businesses.
About The Role
As the Senior Program Manager, Rental Ad Manager, you will be a driving force behind Zillow offering a multi-faceted and impactful experience for our multifamily advertising partners. You’ll operate at the intersection of product, business strategy, and sales, leading cross-functional efforts to increase adoption and engagement with Zillow Rental Ad Manager (ZRAM). In this role, you will help partners view performance analytics, complete transactions, manage listing data and media, and handle invoicing. You will establish program structures, decision frameworks, and operating rhythms that create clarity, reduce risk, and sustain velocity. This highly collaborative role requires strong systems thinking, exceptional communication, and the ability to influence across teams.
You Will Get To
- Lead cross-functional execution for key initiatives, ensuring clarity of scope, ownership, and sequencing across Product, Engineering, Finance, and Data Science.
- Run the program rhythm, including steering reviews, retrospectives, and milestone tracking to keep leadership aligned and issues visible early.
- Define program success metrics and use data to drive accountability and continuous improvement across multiple workstreams.
- Develop business and product recommendations and build analytical frameworks to optimize strategic decisions and measure business impact.
- Drive end-to-end initiatives and coordinate with cross-functional teams to establish scalable processes that support business growth.
- Contribute to the long-term strategy and vision for ZRAM.
Who You Are
- 5+ years of experience in Product Strategy or Strategy and Operations roles within technology companies or consulting firms.
- Excellent analytical and problem-solving skills, with experience building models, defining metrics, and synthesizing data for actionable recommendations.
- Experience designing and executing pilots or experiments to drive business growth or product adoption.
- Strong strategic judgment and intuition for market opportunities and customer needs.
- Exceptional cross-functional collaborator, able to align and influence across product, sales, marketing, and analytics teams.
- Able to thrive in ambiguity, drive clarity, and lead complex programs from concept through launch.
- Experience in B2B environments preferred; familiarity with real estate, rentals, or advertising products is a plus.
Key skills/competency
- Program Management
- Cross-functional Collaboration
- Product Strategy
- Business Strategy
- Data Analysis
- Process Improvement
- Stakeholder Management
- Business Growth
- Execution Leadership
- Strategic Planning
How to Get Hired at Zillow
- Research Zillow's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in program management, product strategy, and cross-functional leadership, aligning with Zillow's requirements for the Senior Program Manager, Rental Ad Manager role.
- Showcase analytical skills: Prepare to demonstrate your ability to build models, define metrics, and synthesize data for actionable recommendations during interviews.
- Emphasize collaboration: Highlight successful experiences leading cross-functional teams and influencing stakeholders across various departments like product, engineering, and sales.
- Prepare for behavioral questions: Be ready to discuss how you thrive in ambiguity, drive clarity, and lead complex programs from concept to launch within a fast-paced technology environment.
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