Billing Software Manager

About The Team

The Zillow Group FinTech team partners with Finance to design, build, and support innovative solutions that optimize business processes. We deliver both native application functionality and custom engineering across key Finance areas, including Billing, Payments, Accounting, Tax, Procurement, and Financial Planning & Analysis. Our team is composed of application analysts, engineers, and technical project managers, working closely with Finance Product and business partners to drive efficiency and transformation.

About The Role

Workday serves as our ERP and Zuora supports billing and revenue automation. This role will lead the Zuora team to define the technical strategy and build a strong, high-performing team. You’ll drive staffing decisions, oversee technical execution, and prioritize engineering and operational excellence initiatives. As a technical leader, you’ll collaborate with product and business partners on impactful financial initiatives, while serving as the point of technical escalation and ensuring the quality, scalability, and reliability of the solutions your team delivers.

As a Manager, Finance Technology, you will:

• Hire, mentor, motivate, and manage a team of application analysts who are experts on Zuora Billing and Revenue
• Empower your team members with knowledge, an inclusive environment, and opportunities to grow in their careers
• Provide technical leadership for your team and the broader organization
• Partner with product teams and peer leaders in FinTech to build product and technology roadmaps
• Ensure the team delivers on established roadmaps and Objectives and Key Results (OKRs), and participate in organization leadership reviews to track OKR progress
• Ensure the quality, scalability, and reliability of the solutions your team delivers
• Leverage AI in development practices and solutions
• Contribute to the entire development lifecycle and support Scrum and Agile processes

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

Who you are

• BS in Finance, Accounting, Computer Science/Engineering or equivalent experience
• 7+ years of experience implementing and supporting Finance systems
• 2+ years of people management experience
• Strong experience with SaaS platforms and enterprise applications including Zuora
• Experience in Agile Software Delivery and project management tools such as Jira
• Strong collaboration skills to build good working relationships with peers and stakeholders
• Passionate about mentoring and growing the careers of your team.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Key skills/competency

• Zuora
• Workday ERP
• Agile methodologies
• Financial systems implementation
• People management
• Technical leadership
• Product roadmap development
• Scalability
• Reliability
• AI in development