Key Account Manager
Zebra Technologies · Vienna, Vienna, Austria
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- On site
- Full-time
- €70,000 / year
- Vienna, Vienna, Austria
Job highlights
- Manage existing mid-sized customer accounts in Austria.
- Develop and expand business relationships with clients.
- Identify new sales opportunities within accounts.
- Utilize Salesforce CRM and manage sales forecasts.
- Requires German and English fluency, plus driving license.
About the role
Key Account Manager
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
About the Role
This is an exciting time to join our international, fast-paced team in Austria! As our product portfolio grows, we are looking for a dedicated Key Account Manager to act as a trusted advisor to our valued customers. This is a relationship management role with a clear focus on nurturing and expanding our existing business.
Based in Austria, you will manage a portfolio of approximately 15 mid-sized companies across diverse sectors, including Transportation & Logistics, Retail, Manufacturing, and Healthcare. Your mission will be to deepen these partnerships, understand their evolving needs, and identify new opportunities to add value through our expanding range of hardware and software solutions.
This hybrid role is based out of our Vienna office. We offer a flexible schedule requiring at least one day in the office per week. For team members living further from Vienna, this can be adjusted to one day in the office every two weeks. The position involves significant travel of up to 50% to meet with customers at their locations throughout Austria, making a valid driving license an essential requirement.
Responsibilities:
- Act as the primary point of contact and strategic advisor for a dedicated portfolio of existing mid-sized customers.
- Develop and maintain strong, long-term relationships, positioning yourself as an indispensable partner to their business.
- Proactively uncover and develop new growth opportunities within your accounts by introducing solutions from our full hardware and software portfolio.
- Create and manage accurate sales forecasts and maintain diligent administrative records.
- Masterfully manage your own schedule and priorities to effectively serve your customers across Austria.
- Gain a deep understanding of customer needs and market trends within the T&L, retail, manufacturing, and healthcare sectors.
- Conduct regular business reviews with clients to ensure satisfaction and alignment on future goals.
Qualifications:
- A minimum of 3 years of experience in a sales or account management role.
- A Bachelor's degree in a business or technical discipline.
- Direct experience working with or selling into the T&L, retail, manufacturing, or healthcare industries.
- Experience using CRM systems, particularly Salesforce.
- Fluency in German and business-level proficiency in English are mandatory.
- Excellent presentation, communication, and interpersonal skills.
- Strong autonomy with exceptional time management and organisational abilities.
Important Information for Candidates:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .
Key skills/competency:
- Key Account Management
- Sales
- Relationship Management
- Customer Success
- Account Growth
- Sales Forecasting
- CRM Systems
- Salesforce
- Business Development
- Client Relations
Skills & topics
- Key Account Manager
- Sales
- Account Management
- Customer Relationship Management
- Business Development
- Enterprise Sales
- B2B Sales
- Salesforce
- CRM
- Austria Sales
How to get hired
- Tailor your resume: Highlight your sales and account management experience, CRM proficiency, and industry knowledge.
- Craft a compelling cover letter: Emphasize your German and English fluency and passion for customer relationships.
- Prepare for interviews: Be ready to discuss your experience in T&L, retail, manufacturing, or healthcare sectors.
- Showcase your skills: Demonstrate strong communication, organizational, and proactive problem-solving abilities.
- Research Zebra Technologies: Understand their innovative solutions and company culture to align your application.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Key Account Manager role at Zebra Technologies in Austria?
- The Key Account Manager position at Zebra Technologies in Austria is a hybrid role, based out of the Vienna office. It requires a minimum of one day per week in the office, with flexibility for those living further away to come in every two weeks. Significant travel within Austria is also expected.
- What are the language requirements for the Key Account Manager position?
- Fluency in German is mandatory for the Key Account Manager role at Zebra Technologies. Additionally, business-level proficiency in English is required.
- What industry experience is preferred for this Key Account Manager job?
- Zebra Technologies prefers candidates for the Key Account Manager role who have direct experience working with or selling into the Transportation & Logistics (T&L), Retail, Manufacturing, or Healthcare industries.
- What is the expected travel frequency for the Key Account Manager role?
- The Key Account Manager role involves significant travel of up to 50% to meet with customers at their locations throughout Austria.
- Does Zebra Technologies use AI in their hiring process for the Key Account Manager role?
- Yes, Zebra Technologies leverages AI technology to evaluate job applications for roles like the Key Account Manager based on objective, job-relevant criteria. However, all final hiring decisions are made by their dedicated team.
- What is the minimum experience required for the Key Account Manager position?
- A minimum of 3 years of experience in a sales or account management role is required for the Key Account Manager position at Zebra Technologies.
- Is a driving license necessary for the Key Account Manager role?
- Yes, a valid driving license is an essential requirement for the Key Account Manager position due to the significant travel involved to meet with customers throughout Austria.
- What CRM systems does Zebra Technologies prefer for the Key Account Manager role?
- Experience using CRM systems is required for the Key Account Manager role, with a preference for candidates experienced with Salesforce.
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