Restaurant Technology Partner
Yum! Brands · United States
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- Hybrid
- Full-time
- $129,900 / year
- United States
Job highlights
- Enable franchisees with technology for operational excellence.
- Lead innovation in restaurant tech ecosystems.
- Manage vendor relationships and strategy.
- Drive technology adoption and ROI.
- Collaborate globally on tech initiatives.
About the role
Regional Restaurant Technology Partner - Yum! Brands
The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem. This role will support our Europe and Latin America & Caribbean regions.
Market Enablement & Technology Strategy
- Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut’s growth ambitions and operational standards.
- Ensure local deployments meet global integration, data, and security standards.
- Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.
- Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack.
- Recommend appropriate approved vendors for the market to fill gaps or renewals.
Global Domain Ownership
- Act as global lead for one or more of the following restaurant tech domains: Labor & Inventory, Kitchen & Fleet Management, POSTraining & People Technology.
- Own vendor sourcing, onboarding, performance management, and escalation.
- Source “Good, Better, Best” vendor options, especially in markets where Byte-based systems are not viable.
- Build and maintain solution playbooks and go-to-market frameworks in your area of expertise.
- Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
Cross-Functional & Global Collaboration
- Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
- Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
- Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
Standards, Adoption & Continuous Improvement
- Define, promote, and update “Good, Better, Best” expectations for each domain.
- Ensure strong adoption and ROI of brand-approved systems.
- Identify and share global best practices to accelerate maturity and consistency.
- Monitor post-deployment success and advocate for upgrades or new solutions where needed.
Required Technical Skills
- Hands on experience with networking/IT related issues
- Must have worked on Integration related projects
- Must have experience in NCR, Oracle, other POS systems
Qualifications & Skills
- Bachelor’s degree in IT, Business, or related field (MBA preferred).
- 7+ years in restaurant, retail, or hospitality technology strategy or implementation.
- Fluent Spanish speaker highly preferred.
- Expertise in restaurant systems, including POS, labor scheduling, inventory, and/or training platforms.
- Strong vendor management, cross-functional collaboration, and communication skills.
- Comfortable navigating matrixed, global organizations and influencing across levels.
Role is remote in the United States or onsite in Plano, TX
Salary Range: $110,500 to $129,900 annually + bonus eligibility.
Key skills/competency
- Restaurant Technology
- Franchisee Enablement
- Technology Strategy
- AI-Readiness
- Omnichannel Experience
- Vendor Management
- System Integration
- POS Systems
- Global Collaboration
- IT Operations
Skills & topics
- Restaurant Technology
- Technology Partner
- Franchisee Enablement
- Technology Strategy
- AI-Readiness
- Omnichannel Experience
- Vendor Management
- System Integration
- POS Systems
- IT Operations
- Yum! Brands
- Pizza Hut
- Europe
- Latin America
- Caribbean
- Remote
- Plano, TX
- Full-time
- Bachelor's Degree
- MBA
- Spanish Speaker
How to get hired
- Tailor your resume: Highlight experience with POS systems, vendor management, and restaurant technology strategy.
- Showcase global experience: Emphasize your ability to collaborate in matrixed, international organizations.
- Prepare for technical questions: Be ready to discuss networking, IT integration, and specific POS systems like NCR/Oracle.
- Demonstrate communication skills: Prepare examples of influencing stakeholders and driving adoption of new technologies.
- Highlight language skills: If applicable, emphasize your Spanish fluency for the target regions.
Technical preparation
Review restaurant POS systems like NCR and Oracle.,Study common networking and IT troubleshooting.,Understand system integration principles.,Familiarize with AI concepts in retail.
Behavioral questions
Describe managing a global vendor relationship.,How do you drive technology adoption with franchisees?,Share an integration project challenge you solved.,How do you influence stakeholders across levels?
Frequently asked questions
- What is the primary responsibility of the Restaurant Technology Partner at Yum! Brands?
- The Restaurant Technology Partner at Yum! Brands is responsible for ensuring restaurant technology solutions align with brand standards, support AI-readiness, and enable seamless omnichannel guest experiences, while also partnering with franchisees for operational excellence.
- Which regions will this Restaurant Technology Partner role support?
- This role will support the Europe and Latin America & Caribbean regions, requiring collaboration with franchisees and stakeholders in these areas.
- What technical skills are essential for this Restaurant Technology Partner position?
- Essential technical skills include hands-on experience with networking/IT issues, integration projects, and familiarity with POS systems like NCR and Oracle.
- Is Spanish language proficiency required for the Restaurant Technology Partner role?
- While not strictly required, fluent Spanish speaking is highly preferred for this Restaurant Technology Partner position, given the support for the Latin America & Caribbean region.
- What kind of vendor management is expected in this role?
- The role involves owning vendor sourcing, onboarding, performance management, and escalation, as well as sourcing 'Good, Better, Best' vendor options.
- How does this role contribute to innovation at Yum! Brands?
- The Restaurant Technology Partner acts as a global domain lead, shaping innovation, vendor strategy, and promoting best practice adoption across the restaurant tech ecosystem.
- What is the expected career progression for a Restaurant Technology Partner?
- While specific paths vary, this role offers opportunities for growth in technology strategy, global domain ownership, and cross-functional leadership within Yum! Brands.
- Can I work remotely for this Restaurant Technology Partner role?
- Yes, this role is remote in the United States or can be onsite in Plano, TX.