Strategy & Operations

@ YouLend

About YouLend

YouLend is the preferred global embedded financing platform for leading e-commerce sites, tech companies, and payment services providers including Amazon, eBay, Shopify, and more. Their software platform and APIs enable partners to offer flexible financing products with custom branding, supported by AI-driven credit risk assessment solutions.

The Role

As a Strategy & Operations Associate, you will own and improve the end-to-end funnel that delivers financing to SMEs. This role is perfect for an execution-focused individual who will make a measurable impact on growth, efficiency, and merchant experience.

• Own funnel performance from application to funding.
• Pilot initiatives including A/B experiments and conversion optimization.
• Define and track operational KPIs to drive improvements.
• Implement cross-departmental strategic initiatives.
• Identify automation opportunities to reduce manual efforts.

Who You Are

You bring 2+ years of experience in consulting, fintech, or analytical operational roles. You are highly analytical, comfortable with SQL and Excel, and possess outstanding communication skills. You are a natural change agent, proactive, and passionate about process optimization.

Why Join YouLend?

YouLend is an award-winning fintech recognized for its innovative approach and supportive work environment. Enjoy comprehensive benefits including stock options, private medical and dental insurance, subsidised lunch, and modern office facilities in Central London.

Key skills/competency

Strategy & Operations Associate, funnel optimization, conversion, KPIs, automation, cross-functional, analytical, SQL, fintech, process improvement