Strategy & Operations Manager @ YouLend
Your Application Journey
Email Hiring Manager
Job Details
About YouLend
YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products with their own branding to their merchant base. With AI-driven credit risk assessment solutions, more merchants and SMEs can access fast, flexible, and affordable funding in over 9 geographies across the UK, EU, and the US.
The Role
As the Strategy & Operations Manager at YouLend, you will work closely with the Head of European Operations and the Transformation Lead to drive business intelligence and growth. You will own end-to-end projects aimed at scaling operations in Europe, currently experiencing +100% year-on-year growth. This role involves improving processes and efficiencies across various functions including Sales, Credit Operations, Product, and Technology.
Responsibilities
- Enhance merchant application journey by reducing friction.
- Drive KPI reporting and monitoring for growth and efficiency.
- Develop marketing and sales strategies.
- Identify and close process gaps and compliance issues.
- Pursue automation and improvement opportunities for rapid financing.
- Support process innovation and project management alongside the Head of European Operations.
Requirements
The ideal candidate will have strong analytical and problem-solving skills along with excellent communication abilities. Experience with MS Excel, PowerBI, SQL, Python, or R is desirable, and the candidate must be proactive and capable of independent work.
Why Join YouLend?
- Award-Winning Workplace recognized by the Sunday Times.
- Top 250 Fintech Worldwide company per CNBC.
- Competitive salary with comprehensive benefits.
- Modern office in Central London with great perks like free gym, subsidised lunch, and more.
Key skills/competency
- Strategy
- Operations
- Analytics
- Project Management
- Process Optimization
- Compliance
- Data Analysis
- Automation
- Fintech
- Change Management
How to Get Hired at YouLend
🎯 Tips for Getting Hired
- Research YouLend's culture: Explore mission, values, and employee reviews.
- Customize your resume: Highlight fintech, analytics, and operations experience.
- Showcase data skills: Demonstrate expertise in Excel, PowerBI, SQL.
- Prepare for interviews: Practice project and process management examples.