VP Client Solutions Engineering
Yondr Group · United States
- Hybrid
- Full-time
- $250,000 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Lead global technical pre-sales and post-sales client solutions.
- Manage customer relationships and technical solution development.
- Oversee technical compliance during data center lease execution.
- Support market strategy, product, and innovation efforts.
- Requires extensive global travel for client engagement.
About the role
About Yondr
Yondr is a global developer, owner, operator, and service provider of data centers, delivering complex data center capacity needs for the world's largest tech companies. We challenge convention and simplify complexity, aiming for a future without constraints.
About The Role
As the VP of the Client Solutions team, you will provide technical leadership for global pre-sales and post-sales activities, managing customer relationships throughout the entire sales process. This includes technical solution pitching, ensuring accuracy of technical and design information for contracts, and leading communication with internal Yondr teams and customers. You will oversee the technical compliance and escalations for delivery teams during lease execution. This role requires attending and leading customer-facing meetings to discuss engineering aspects, supporting opportunity teams, and conducting expert-to-expert conversations. You will also contribute to market strategy, product development, and innovation.
This is a regional role requiring global travel.
Main Responsibilities
- Lead technical sales efforts in EMEA and the Americas.
- Liaise with technical, delivery, operations, and site acquisition stakeholders within Yondr's Hyperscale Customer organizations.
- Understand and document customer technical requirements, then lead opportunity design development and present solutions.
- Coordinate with internal stakeholders (Finance, Design and Construction, Operations, Development) to ensure correct solution delivery.
- Serve as the primary responder for customer RFPs, managing all stakeholders for timely and accurate submissions.
- Accountable for the technical accuracy of lease contracts and technical validation during the delivery phase.
- Provide customer insights to Yondr teams for future design and location strategies.
- Act as a subject matter expert on Yondr's design aspects.
- Generate insights and feedback through professional networks.
- Participate in forecasting, pipeline, and market analysis.
- Serve as a senior member of the Customer Solutions Team, offering support to colleagues.
Qualifications And Experience
- Experience supporting Customer Solutions teams in defining technical requirements and solutions for target customers.
- Electrical, Mechanical, Network, or Operational data center experience, ideally including the full lifecycle of data center design, construction, and operations.
- Ability to present complex technical solutions simply to diverse audiences.
- Strong capability to translate customer needs into specific, deliverable requirements.
- Experience in data center design, critical infrastructure management, and data center environment awareness.
- Ability to comprehend, analyze, and interpret complex project documents.
- Strong commitment to excellent customer service.
- Ability to quickly learn and apply technical and business concepts.
- Proficiency in facilitating workshop sessions with customers to extract requirements.
- Ability to work well under pressure and take a proactive approach.
- Good organizational skills, attention to detail, and openness to new ideas.
- Clear communication skills and ability to present to all organizational levels.
Yondr is committed to enhancing diversity, equity, inclusion, and belonging within our workforce. All interested parties are welcome to apply, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender. We ensure equitable access and consideration throughout the hiring process and foster a welcoming, safe, and inclusive work environment with inclusive benefits.
Key skills/competency
- VP Client Solutions Engineering
- Technical Sales Leadership
- Data Center Design
- Customer Requirements
- RFP Response
- Solution Development
- Technical Compliance
- Stakeholder Management
- Global Travel
- Hyperscale Data Centers
Skills & topics
- VP Client Solutions Engineering
- Data Center Engineering
- Technical Sales
- Client Solutions
- Hyperscale Data Centers
- RFP Management
- Solution Design
- Global Operations
- Pre-sales Engineering
- Post-sales Support
- Electrical Engineering
- Mechanical Engineering
- Network Engineering
- Data Center Operations
- Business Development
- Stakeholder Management
- Technical Leadership
- EMEA
- Americas
- Leadership
How to get hired
- Tailor your resume: Highlight your experience in data center design, technical sales, and customer solutions engineering, aligning with Yondr's focus on hyperscale data centers and global operations.
- Showcase leadership: Emphasize your experience leading technical teams, managing complex projects, and presenting technical solutions to diverse audiences, as required for the VP role.
- Address RFP experience: Detail your proficiency in responding to RFPs, managing internal and external stakeholders, and ensuring technical accuracy in contractual documents.
- Demonstrate global mindset: Clearly state your experience with international markets, ability to travel globally, and understanding of diverse customer needs in the data center industry.
- Research Yondr's vision: Understand Yondr's disruptive approach to data centers and articulate how your expertise can contribute to their mission of simplifying complexity.
Technical preparation
Master data center design principles (electrical, mechanical, network).,Practice simplifying complex technical solutions for audiences.,Prepare for technical deep dives on hyperscale infrastructure.,Review RFP processes and technical compliance validation.
Behavioral questions
How do you manage competing client demands?,Describe a time you influenced a key decision.,How do you handle technical escalations under pressure?,Share an example of innovative client solution development.
Frequently asked questions
- What is the typical career progression for a VP Client Solutions Engineering at Yondr Group?
- While specific career paths vary, a VP Client Solutions Engineering at Yondr Group can potentially advance into more senior leadership roles within the company, such as Senior Vice President of Engineering, Chief Technology Officer, or even move into broader operational leadership roles as the company continues its global expansion. Your contributions to market strategy, product innovation, and successful client engagements will be key factors in career development.
- How does Yondr Group support work-life balance for its global VP roles?
- Yondr Group acknowledges the demanding nature of a global VP role, which includes significant travel. While the role requires dedication, the company emphasizes a commitment to diversity, equity, inclusion, and belonging, suggesting a supportive work environment. They aim to foster a welcoming atmosphere and provide inclusive benefits, indicating an understanding of employee well-being, though specific work-life balance programs would need further inquiry.
- What are the key technical challenges faced by a VP Client Solutions Engineering at Yondr Group?
- A VP Client Solutions Engineering at Yondr Group will likely face challenges related to understanding and documenting complex technical requirements for hyperscale data centers, translating these into feasible designs, and ensuring technical accuracy throughout the sales and delivery lifecycle. Managing diverse stakeholder expectations, staying abreast of rapid technological advancements in the data center industry, and coordinating global technical sales efforts are also significant challenges.
- How does Yondr Group's culture influence the VP Client Solutions Engineering role?
- Yondr Group positions itself as a disruptor that challenges convention and simplifies complexity. This culture likely means the VP Client Solutions Engineering role involves innovative problem-solving, a proactive approach to client needs, and the ability to articulate complex technical solutions clearly. The emphasis on growth and a 'tomorrow without constraints' vision suggests a dynamic and forward-thinking environment where your expertise directly impacts the company's trajectory.
- What specific data center technologies or architectures is this VP Client Solutions Engineering role focused on?
- The role is focused on hyperscale data centers, which implies a deep understanding of high-density computing, advanced cooling systems, robust power infrastructure (including redundant power feeds and UPS systems), high-speed networking, and stringent security protocols. Experience with Electrical, Mechanical, and Network aspects of data center design, construction, and operations is highly valued, suggesting a broad technical scope within the data center ecosystem.