Senior Compliance Officer
Yendo · United States
- Hybrid
- Full-time
- $120,000 / year
- United States
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Job highlights
- Advise business on compliance integration for new products.
- Oversee credit card control structure and risk mitigation.
- Document compliance controls and update internal systems.
- Conduct compliance testing on high-risk processes.
- Manage corrective actions and assist with audits.
About the role
About Yendo
Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees. We are using AI to unlock the $1.1 Trillion in vehicle equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings. Yendo Credit Cards have similar APRs to those issued for prime borrowers with no hidden fees or overdraft charges and help build their customers' credit score. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers.
Role Overview
Reporting to the Chief Compliance Officer, this position will focus on integrating with and advising the business on all things Compliance. This means proactively ensuring that Compliance requirements are integrated into new products and projects during development and helping minimize issues after launch. It means providing guidance and answering questions throughout the organization, and managing the implementation of necessary corrective actions when problems arise. This role sits where Compliance requirements meet business processes - it’s a big space.
You will also oversee much of Yendo’s control structure. You won’t be alone, but you will need a deep understanding of the risks we face as a secure credit card and what controls the business is using to care for those risks. This responsibility includes maintaining detailed documentation about controls and updating our internal systems as circumstances require.
This is a senior role, which means your day-to-day tasks will change constantly and are not limited in their scope. If something is broken, you can fix it. We usually have dozens of projects ongoing at once and we spend equal time laying the groundwork for the future and solving the problem of the day. This position can grow with your skills and abilities.
Responsibilities
- Build and maintain all elements of a strong, trustworthy compliance oversight program
- Liaison with each department to ensure Compliance requirements are understood and top of mind during product development
- Become an expert in business processes, understanding them from end-to-end
- Oversee the control framework, including building, documenting, and monitoring a system of risk mitigating controls
- Conduct Compliance-focused testing on high-risk processes, citing regulatory violations/recommendations/observations as appropriate
- Raise concerns with the Compliance CMS team for documentation and communication with needed parties
- Oversee timely implementation of corrective actions and remediation projects
- Assist in external audit and exam management
- Generally building, breaking, and fixing anything Compliance-related
Qualifications
- Minimum 8 years of relevant experience in financial industry compliance (at a Bank, FinTech or MSB)
- Strong compliance knowledge around state and federal consumer lending regulations, particularly as they apply to credit cards
- Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements and controls
- Self-motivated individual who is comfortable actively finding ways to add value and running multiple projects concurrently
- Proven experience collaborating with internal teams to implement compliance processes
- Comfortable working in a challenging, fast-paced environment with minimal guidance
- Strong interpersonal skills are essential
Valuable additional qualifications could include:
- Experience in early-stage startups
- Project management experience
- Passionate about financial inclusion and mobility
- College degree
- CRCM or other similar certification
- Technical knowledge (we work with a lot of developers)
Why join us
- You can make a real impact in the lives of our customers.
- 100 million Americans lack access to sustainable credit and are forced to use predatory loans like Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan.
- Our executive team previously built a business that scaled to $100M ARR and has extensive experience in collateralized lending in under-developed credit markets.
- We are backed by leading VCs, accomplished entrepreneurs, respected philanthropists, and founders from across the U.S. Our backers are the minds and investors behind the success of the Apple Card, Brex, Dave, Scribd, Parse, Canva, Robinhood, Flexport, Gusto, Reddit, Notion, LinkedIn, among others.
- Stage: Series B
Compensation & Benefits
- Competitive Compensation
- Equity
- Insurance
- 401K
- Unlimited PTO
Yendo’s core values
- Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them.
- Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood.
- Diverse perspectives, stronger outcomes - We serve diverse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success.
- Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact.
- Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers.
- Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success.
Key skills/competency
- Compliance Program Management
- Consumer Lending Regulations
- Credit Card Compliance
- Risk Management
- Internal Controls
- Regulatory Compliance
- FinTech Compliance
- Startup Environment
- Cross-functional Collaboration
- Problem-Solving
Skills & topics
- Compliance Officer
- Financial Compliance
- Consumer Lending
- Credit Cards
- Regulatory Compliance
- Risk Management
- FinTech
- Compliance Program
- Internal Controls
- Audit Management
How to get hired
- Tailor your resume: Highlight 8+ years in financial compliance, specific to credit cards and consumer lending regulations.
- Showcase your impact: Quantify achievements in building compliance programs and implementing controls.
- Demonstrate understanding: Articulate how you translate regulations into practical business requirements.
- Prepare for challenges: Be ready to discuss navigating fast-paced startup environments with minimal guidance.
- Emphasize collaboration: Provide examples of working with internal teams on compliance initiatives.
Technical preparation
Master state/federal consumer lending regulations.,Understand credit card specific compliance rules.,Learn Yendo's tech stack and data systems.,Practice translating regulations into technical controls.
Behavioral questions
Describe a complex compliance issue you resolved.,How do you prioritize tasks in a fast-paced environment?,Give an example of proactive compliance integration.,How do you collaborate with technical teams?
Frequently asked questions
- What specific consumer lending regulations does a Senior Compliance Officer at Yendo need to know?
- A Senior Compliance Officer at Yendo should have strong knowledge of state and federal consumer lending regulations, especially those directly applicable to credit cards. This includes understanding regulations related to fair lending, credit reporting, debt collection, and truth in lending, as they pertain to Yendo's mission of serving traditionally excluded individuals.
- How does Yendo integrate compliance into new product development?
- Yendo integrates compliance by having the Senior Compliance Officer proactively advise the business during the development phase. This ensures that compliance requirements are embedded into new products and projects from the outset, rather than being an afterthought, thereby minimizing post-launch issues.
- What does 'overseeing the control structure' mean for a Senior Compliance Officer at Yendo?
- Overseeing the control structure involves a deep understanding of the risks Yendo faces as a credit card provider. The Senior Compliance Officer is responsible for ensuring the business has robust controls in place to manage these risks, maintaining detailed documentation of these controls, and updating internal systems as needed.
- How does Yendo support professional growth for a Senior Compliance Officer?
- Yendo supports growth by offering a role with constantly changing tasks and a broad scope. The position allows for building, breaking, and fixing compliance-related issues, providing opportunities to solve immediate problems while laying groundwork for the future, adapting to the candidate's evolving skills and abilities.
- What kind of technical knowledge is beneficial for a Senior Compliance Officer at Yendo?
- While not strictly required, technical knowledge is valuable because Yendo works closely with developers. Understanding how technology underpins financial products and compliance systems can facilitate better collaboration and more effective integration of compliance requirements within the tech stack.
- How does Yendo's mission of financial inclusion relate to the Senior Compliance Officer role?
- The mission of financial inclusion is central to Yendo's operations. The Senior Compliance Officer plays a crucial role in ensuring that compliance frameworks support this mission by enabling access to credit for traditionally excluded individuals while adhering to all regulatory standards.