Business Operations & Strategy Analyst/Senior Analyst

Business Operations & Strategy Analyst/Senior Analyst at Yelp

This remote role requires the candidate to reside in the Eastern Region of the United States, including Eastern Time Zones. Are you ready to take your career to the next level? The Business Operations & Strategy team is responsible for identifying areas of improvement and driving the strategy behind those operational changes to deliver incremental and sustainable growth in user contribution, traffic, and revenue. As a Business Operations & Strategy Analyst/Senior Analyst, you will work cross-functionally with various segments of our business to support these initiatives. We collaborate with our Sales organization to help design its incentive compensation system, pilot new products and price points. We strategize with our Marketing team to identify new and more efficient ways to acquire new customers. We partner with our Community Management organization to help identify new ways to encourage contribution from Yelp users. We collaborate with our Product Teams to provide analysis needed to help determine the most impactful product priorities.

We encourage you to apply even if you don’t feel you meet every single requirement. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What You'll Do

• You will partner across Yelp’s business units and use analytically driven insights to make strategic business decisions that will deliver strong financial results.
• You will provide first rate analytic support via hands-on Excel work while leveraging other tools as necessary (SQL, Salesforce, Python, Google Analytics, Tableau).
• You will identify actionable insights, exercise sound business judgment, suggest recommendations, and influence the direction of Yelp's business by effectively working with and communicating results to cross functional groups.
• You will create Tableau dashboards that provide visibility into KPIs, marketing effectiveness and business trends/drivers.

What It Takes To Succeed

• Bachelor’s degree or equivalent, ideally in Business, Math, Economics, or a related field.
• You have 2+ years of relevant business experience solving analytical problems using quantitative approaches.
• You have been exposed to a variety of different business models and functions.
• You are passionate about analyzing data using your exceptional Excel modeling skills. Experience with SQL is a plus.
• You are an exceptional problem solver with the ability to transition between detailed data and high-level insights.
• You have excellent interpersonal skills and are able to communicate effectively and collaborate seamlessly across teams.
• You are able to engage and work efficiently with both executive management and front-line employees.

What You'll Get

• Effective your first day: Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan

Key skills/competency

• Business Operations
• Strategy Development
• Data Analysis
• Excel Modeling
• SQL
• Tableau
• Cross-functional Collaboration
• Financial Analysis
• Problem Solving
• Business Judgment