Sr. DevOps Engineer - Incident Management
@ YASH Technologies

Pune, Maharashtra, India
$120,000
On Site
Full Time
Posted 10 hours ago

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Job Details

Overview

YASH Technologies is a leading technology integrator helping clients reimagine operating models, enhance competitiveness, optimize costs, and drive business transformation. As a Sr. DevOps Engineer - Incident Management, you will manage distributed solutions with a focus on reliability, scalability, and security.

Job Responsibilities

In this role, you will:

  • Handle end-to-end incident management, ensuring timely resolution and clear communication.
  • Conduct root cause analysis (RCA) and drive permanent corrective actions.
  • Streamline operational workflows and introduce automation for improved efficiency.
  • Set up monitoring, alerts and improve observability for proactive issue detection.
  • Maintain and enhance runbooks and support CI/CD pipeline improvements.
  • Leverage AWS cloud services and DevOps principles in daily operations.

Education & Experience

Requirements include a university degree in Information Technology, Engineering or equivalent, with overall 4–6 years in IT operations or production support. At least 2+ years of hands-on incident/problem management and 1–2 years in automation, analytics, or monitoring are expected.

Mandatory Skills

  • Proven incident management and escalation experience
  • Strong RCA and problem management skills
  • Operational workflow optimization and automation
  • Data analytics, troubleshooting, and monitoring expertise
  • Effective communication and cross-team collaboration

Nice To Have

  • Experience with ServiceNow CSDM/CMDB
  • Familiarity with AWS services (EC2, S3, CloudWatch, IAM)
  • Understanding of CI/CD and DevOps pipelines
  • Exposure to scripting languages like Python, Bash, or PowerShell
  • Knowledge of ITIL practices

Our Work Environment

At YASH, you are empowered to grow in an inclusive, flexible, and agile workplace. Enjoy a culture that promotes innovation, continuous learning, and ethical collaboration.

Key skills/competency

  • Incident Management
  • Root Cause Analysis
  • Automation
  • Monitoring
  • ITSM
  • Operational Optimization
  • AWS
  • CI/CD
  • Runbook Management
  • Collaboration
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How to Get Hired at YASH Technologies

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it towards incident management and AWS skills.
  • Highlight relevant experience: Showcase ITSM, RCA, and automation projects.
  • Research YASH Technologies: Understand their culture and work environment.
  • Practice technical skills: Focus on AWS, scripting, and monitoring tools.

📝 Interview Preparation Advice

Technical Preparation

Review AWS service fundamentals and cloud tools.
Practice scripting in Python or Bash.
Revise monitoring and alert configuration techniques.
Study CI/CD pipeline automation methods.

Behavioral Questions

Describe handling high-pressure incidents.
Explain communication in cross-team collaboration.
Discuss past automation success stories.
Share approaches for continuous personal improvement.

Frequently Asked Questions