Sr. DevOps Engineer - Incident Management @ YASH Technologies Middle East
Your Application Journey
Email Hiring Manager
Job Details
Overview
YASH Technologies Middle East is seeking a Sr. DevOps Engineer - Incident Management with 3-4 years of relevant experience in incident management, root cause analysis, process automation, and operational enhancements. The role involves managing distributed solutions focusing on reliability, scalability, and security.
Key Responsibilities
- Incident Management: Handle incident processes, escalation, and resolution.
- Problem Management & RCA: Perform in-depth Root Cause Analysis and corrective actions.
- Operational Enhancements: Streamline workflows and introduce automation.
- Monitoring & Observability: Set up alerts and proactive issue detection.
- Runbook Management: Maintain standardized troubleshooting procedures.
- Collaboration: Strengthen CI/CD pipelines and DevOps practices across teams.
- DevOps Support: Support AWS cloud services integration and ITSM operations.
Education & Experience
Bachelor's degree in IT, Engineering or equivalent with 4-6 years in IT operations, production support or related roles. Minimum 2+ years hands-on experience in Incident/Problem Management.
Mandatory and Nice-to-Have Skills
- Incident Management ownership
- Strong ability in Root Cause Analysis
- Experience with workflow optimization and automation
- Data Analytics and troubleshooting skills
- Familiarity with monitoring tools and proactive alerting
- ServiceNow CSDM/CMDB familiarity (Nice-to-have)
- Understanding of AWS Cloud Services (EC2, S3, CloudWatch, IAM)
- Basic CI/CD concepts
- Exposure to scripting languages (Python, Bash, PowerShell)
- Awareness of ITIL practices
Company Culture & Benefits
At YASH, you will be part of a diverse and inclusive team that values flexibility, transparency, and continuous learning. The organization emphasizes a culture of support, stable employment, and ethical practices while leveraging cutting-edge technology to drive business transformation.
Key skills/competency
Incident Management, Root Cause Analysis, Automation, AWS, ITSM, Monitoring, CI/CD, Runbook, Troubleshooting, Operations
How to Get Hired at YASH Technologies Middle East
🎯 Tips for Getting Hired
- Research YASH Technologies Middle East: Study company culture, mission, and recent projects.
- Customize your resume: Highlight incident management and AWS skills.
- Emphasize automation: Focus on process streamlining and CI/CD expertise.
- Prepare technical answers: Showcase problem solving and troubleshooting experience.
- Practice clear communication: Demonstrate teamwork and collaboration skills.