Sr. DevOps Engineer - Incident Management
@ YASH Technologies Middle East

Haveli, Maharashtra, India
₹0
On Site
Full Time
Posted 22 days ago

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Job Details

Overview

YASH Technologies Middle East is seeking a Sr. DevOps Engineer - Incident Management with 3-4 years of relevant experience in incident management, root cause analysis, process automation, and operational enhancements. The role involves managing distributed solutions focusing on reliability, scalability, and security.

Key Responsibilities

  • Incident Management: Handle incident processes, escalation, and resolution.
  • Problem Management & RCA: Perform in-depth Root Cause Analysis and corrective actions.
  • Operational Enhancements: Streamline workflows and introduce automation.
  • Monitoring & Observability: Set up alerts and proactive issue detection.
  • Runbook Management: Maintain standardized troubleshooting procedures.
  • Collaboration: Strengthen CI/CD pipelines and DevOps practices across teams.
  • DevOps Support: Support AWS cloud services integration and ITSM operations.

Education & Experience

Bachelor's degree in IT, Engineering or equivalent with 4-6 years in IT operations, production support or related roles. Minimum 2+ years hands-on experience in Incident/Problem Management.

Mandatory and Nice-to-Have Skills

  • Incident Management ownership
  • Strong ability in Root Cause Analysis
  • Experience with workflow optimization and automation
  • Data Analytics and troubleshooting skills
  • Familiarity with monitoring tools and proactive alerting
  • ServiceNow CSDM/CMDB familiarity (Nice-to-have)
  • Understanding of AWS Cloud Services (EC2, S3, CloudWatch, IAM)
  • Basic CI/CD concepts
  • Exposure to scripting languages (Python, Bash, PowerShell)
  • Awareness of ITIL practices

Company Culture & Benefits

At YASH, you will be part of a diverse and inclusive team that values flexibility, transparency, and continuous learning. The organization emphasizes a culture of support, stable employment, and ethical practices while leveraging cutting-edge technology to drive business transformation.

Key skills/competency

Incident Management, Root Cause Analysis, Automation, AWS, ITSM, Monitoring, CI/CD, Runbook, Troubleshooting, Operations

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How to Get Hired at YASH Technologies Middle East

🎯 Tips for Getting Hired

  • Research YASH Technologies Middle East: Study company culture, mission, and recent projects.
  • Customize your resume: Highlight incident management and AWS skills.
  • Emphasize automation: Focus on process streamlining and CI/CD expertise.
  • Prepare technical answers: Showcase problem solving and troubleshooting experience.
  • Practice clear communication: Demonstrate teamwork and collaboration skills.

📝 Interview Preparation Advice

Technical Preparation

Review AWS services and cloud fundamentals.
Practice troubleshooting incident scenarios.
Study CI/CD pipeline tools and automation.
Update skills on monitoring and alert systems.

Behavioral Questions

Describe a challenging incident resolution.
Explain your teamwork during high-pressure events.
Share examples of process improvements implemented.
Discuss communication strategies in crisis moments.

Frequently Asked Questions