Intern, Associate Technical Account Manager

Intern, Associate Technical Account Manager at Yardi

Join Yardi's Summer Internship Program to explore SaaS and Proptech. Are you a tech-savvy university student eager to make your mark in the real estate SaaS space? Yardi invites you to prepare to tackle real-world challenges, embrace cutting-edge technology, and gain insights into the thriving real estate and technology sectors.

Real Estate Runs On Yardi. Our Mission

Yardi pioneers the property tech industry by seamlessly blending forward-thinking innovation with a high focus on our customers. We’ve created a team of more than 10,000 employees in over 45 locations around the globe dedicated to making great real estate software products. Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work”, fosters support, collaboration, and growth.

Beyond Code, Shaping Communities

We’re more than just a software company. We're committed to making a positive impact in our communities. Each year, we extend philanthropic aid to organizations chosen by our employees. In 2024 alone, our employees supported over 500 nonprofits worldwide.

Your Internship - Intern, Associate Technical Account Manager

As an Intern on the Client Services team, you will provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in Yardi’s property management software. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the Proptech field.

Your Impact

• Introduce clients to the Yardi suite of products and services.
• Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
• Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
• Assists in the support of client software installation and configuration.
• Be part of a great team and collaborate with team members across the organization.

Your Profile

• Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
• Great people skills and the ability to be personable and professional.
• Excellent written and verbal communication skills.
• Essential customer service skills and commitment to go the extra mile.
• Strong attention to detail and the ability to effectively follow processes.
• Intellectual curiosity and the ability research and learn new concepts.
• Flexibility, and the ability to manage changing priorities comfortably.

Bonus Points If You Have

• Experience in Property Management Software Solutions.
• Database or data warehouse courses as well as exposure to SQL and/or MS Access.

Why Choose Yardi for Your Career Journey?

• Dive into Real-World Challenges: Transition from classrooms to a dynamic environment, engaging in hands-on projects that shape industries and communities.
• Expand Your Skill Set: Collaborate with driven professionals, broadening your skill set and gaining diverse perspectives. Our mentorship approach ensures your growth.
• Immerse in Tech and Innovation: Dive into tech innovation, exploring data analytics and software solutions that set you apart in the digital realm.
• Recognize Your Impact: We value your contributions. Enjoy competitive compensation that reflects your dedication. Plus, lay the foundation for your financial future with our 401(k) option.
• Engage Beyond Yourself: Join Yardi's commitment to community service, leaving a positive impact through events that align with your values.
• Propel Your Future: This internship is a launchpad, not a checkbox. Elevate your resume with accomplishments showcasing your adaptability and expertise.

Key skills/competency

• Software Support
• Client Services
• Property Management Software
• Technical Account Management
• SaaS
• Proptech
• Financial Accounting
• Business Operations
• Customer Support
• SQL