Director Clinical Consulting

Director Clinical Consulting

The Director, Clinical Consulting leads a team of high-impact Clinical Consultants responsible for clinical implementation and on-going optimization engagements with enterprise health system clients. This role requires advanced Case Management (CM) and Utilization Management (UM) expertise, deep regulatory knowledge, strong executive presence, and the ability to translate complex clinical and operational data into measurable financial and clinical outcomes.

Clinical Consultants serve as both a clinical implementation leader and strategic advisor, partnering closely with Client Delivery, Client Support, the Value Realization Partner (VRP), and the Client Relationship Executive (CRE) to ensure successful deployment, adoption, and sustained value realization of XSOLIS solutions. The ideal candidate commands credibility with senior clinical and executive stakeholders, builds trust quickly, and drives enterprise-level workflow transformation through data-driven insights, while also demonstrating the ability to lead a high-performing team.

Responsibilities

Team Management

• Direct the work of a team of 8-10 Clinical Consultants.
• Ensure the team meets the ongoing needs of clients while accomplishing individual goals.
• Establish clearly defined direct report goals and objectives, communicating these to associates through meetings and performance planning.
• Drive continuous improvement and ongoing up-leveling of skill sets and clinical value optimization among the team.

Clinical Implementation Leadership

• Lead clinical implementation including workflow design and system configuration.
• Design future-state workflows across multi-facility enterprises.
• Lead clinical implementation meetings and manage timelines and risks.
• Deliver product demonstrations and introduce analytical reporting.
• Design new training approaches & development of training scripts, class outlines, and learning objectives.

Training, Adoption, and Change Management

• Design and deliver training using adult learning principles.
• Conduct onsite and/or remote training and assess adoption.
• Facilitate nursing rounds as needed.

Enterprise Clinical Strategy & Optimization

• Lead enterprise-level clinical engagements with large, complex health systems across Utilization Review (UR), Case Management (CM), Physician Advisor (PA), and mid Revenue Cycle Management (RCM) functions.
• Assess and optimize enterprise workflows aligned to performance metrics and ROI.
• Analyze KPIs, LOS, denials, and observation data to identify trends.
• Monitor Dragonfly dashboards and reporting to prioritize enterprise interventions.
• Drive adoption and close performance gaps using XSOLIS tools.

Executive Partnership & Value Realization

• Partner with VRP and CRE on enterprise strategy.
• Lead clinical portion of Business Reviews, presenting outcomes/KPI’s and areas for improvement.

Qualifications

Education

• Bachelor of Science in Nursing (BSN) required.
• ACM or CCM preferred.

Experience

• 10+ years of CM/UM experience.
• At least 5 years of experience managing client-facing teams; comparable experience as a people manager within a health system or health plan considered as alternative.
• Experience supporting regional or multi-site hospital systems.
• Experience leading clinical implementations and training clinicians.

Other Skills & Abilities

• Strong executive presence and communication skills.
• Ability to translate data into strategy.
• Serve as Subject Matter Expert (SME) for assigned area of responsibility.
• Proficiency with Microsoft Office and data platforms.
• Highly professional, adaptable, and detail-oriented.
• Entrepreneurial mindset and strong work ethic.

Supervisory Responsibilities

This role manages a team of Nurse Optimization Consultants.

Working Environment and Travel Requirements

Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Position requires little to moderate physical activity. Mostly sedentary work exerting up to 10 pounds of force occasionally or a negligible amount of force to lift, carry, push, pull, or otherwise move objects. Work involves sitting most of the time, but may involve walking or standing for brief periods of time. No significant stooping is usually required.

About Xsolis

Xsolis is an AI-driven technology company with a human-centered approach, fostering collaboration between healthcare providers and payers through real-time transparency, objective data for increased accuracy and alignment of medical necessity decisions, and more efficient outcomes. Dragonfly®, its AI-driven proprietary platform, is the first and only solution to use real-time predictive analytics to continuously assign an objective medical necessity score and assess the anticipated level of care for every patient, enabling more efficiency across the healthcare system. Xsolis is headquartered in Franklin, Tennessee.

Our Values

• Team First
• Client Passionate
• Always Curious
• Deliver Excellence

Xsolis has been ranked on the Inc. 5000 and Deloitte Technology Fast 500 lists in both 2022 and 2023 as a fastest-growing private company, and was named 2022 Best in Business among private companies by the Nashville Business Journal. Xsolis executives have been featured in Becker's Hospital Review, Becker's Payer Issues, Chief Healthcare Executive, CIO Review, Managed Healthcare Executive, Medical Economics, HIT Consultant, Healthcare IT Today, among other leading publications.

For more information, visit www.xsolis.com.

Where We’ll Go Together

Our company will become the new standard for utilization management. You’ll be a core part of realizing that goal and a valued contributor to the culture and climate we wish to create. Our wins are your wins, and we’re dedicated to making you feel your work matters (it truly does).

If any of this speaks to you, let’s get in touch.

Candidates must successfully pass a background check and drug screen prior to beginning employment with XSOLIS.

XSOLIS is an equal opportunity employer that is committed to hiring based upon merit, skills, experience, and qualifications. We recognize the importance of an inclusive and diverse workforce that celebrates all individuals from all walks of life. We encourage everyone to apply regardless of gender identity, race, veteran status, age, sexual orientation, or any other protected class.

All employees of XSOLIS fall under the same security role, which includes access to sensitive information, including proprietary data and PHI.

All official communications from our recruitment team come from emails ending in @xsolis.com or @echo.newtonsoftware.com. Job offers are only extended after a formal interview process, and any offer will come through official channels. You can verify postings on our official careers page: https://www.xsolis.com/about/careers.

Key skills/competency

• Director Clinical Consulting
• Case Management
• Utilization Management
• Clinical Implementation
• Team Management
• Healthcare Strategy
• Client Relationship Management
• Data Analysis
• Change Management
• Executive Leadership