Senior Solution Architect

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

The Role: Senior Solution Architect

The Senior Solution Architect plays a critical role in designing, presenting, and delivering technology solutions that address complex business challenges for Xerox IT Solutions clients. This role combines deep technical expertise with strong communication and consultative skills to ensure solutions are secure, scalable, and aligned with client objectives.

The Senior Solution Architect partners closely with Sales, Engineering, and Service Delivery teams to translate business requirements into innovative Microsoft-based solutions that drive measurable client value and long-term success.

Key Responsibilities

• Engage with clients to understand business objectives, technical requirements, and operational constraints.
• Design end-to-end solutions leveraging Microsoft 365, Microsoft Azure, Dynamics 365, Power Platform, and related services.
• Lead technical discovery sessions, architecture workshops, and solution assessments.
• Develop solution architectures, diagrams, Statements of Work (SOWs), and level-of-effort estimates, including CSP licensing and subscription recommendations.
• Clearly present complex Microsoft technical concepts to both technical and non-technical stakeholders.
• Collaborate with Sales on pre-sales activities, including proposals, solution demonstrations, pricing strategies, and client presentations.
• Ensure proposed solutions align with Xerox IT Solutions standards, service capabilities, and best practices.
• Provide technical guidance to engineering and delivery teams during implementation to ensure solution accuracy and client satisfaction.
• Identify opportunities to enhance Microsoft solution offerings, streamline processes, and improve client outcomes.
• Stay current on emerging technologies, vendor roadmaps, and industry trends.

Required Skills & Qualifications

• Proven experience as a Solution Architect, Systems Engineer, or similar technical consulting role focused on Microsoft technologies.
• Strong expertise in Microsoft 365, Microsoft Azure, enterprise IT infrastructure, cloud technologies, networking, and cybersecurity principles.
• Experience designing, documenting, and presenting complex technical architectures.
• Excellent communication, presentation, and client-facing skills.
• Ability to translate complex technical concepts into clear, business-focused solutions.
• Strong analytical and problem-solving skills with a consultative approach.
• Familiarity with IT service delivery frameworks (ITIL preferred).

Preferred Qualifications

• Senior-level Microsoft certifications.
• Experience working within the Microsoft CSP model and delivering Professional Services.
• Background working with Xerox or similar enterprise technology organizations.

What We Offer

• Opportunity to influence solution strategy and client success across diverse industries.
• Collaborative environment with strong cross-functional partnerships.
• Ongoing professional development, certification support, and continuous learning opportunities.
• Competitive compensation and comprehensive benefits package.

Key skills/competency

• Solution Architecture
• Microsoft Azure
• Microsoft 365
• Dynamics 365
• Power Platform
• Cloud Technologies
• Cybersecurity
• IT Consulting
• Client Engagement
• Technical Design