Chief Business Officer

About the Role

XCEED connects people with unforgettable nightlife and live experiences. Our partnerships are the engine that powers our growth across nightlife, culture, and live experiences worldwide. As we continue to scale across markets, we are looking for a Director of Partnerships, Global to bring structure, discipline, and predictability to our commercial organization. Reporting to the CEO, you will be responsible for running XCEED’s global partnerships execution.
This is a senior, operational leadership role focused on performance, forecasting accuracy, and process excellence across regions. You will manage regional Heads of Partnerships (or, consequently, Partnerships Managers) to ensure that company revenue targets translate into clear weekly execution, consistent deal quality, and reliable reporting.
This role is about building and enforcing the systems, cadence, and accountability that allow regional teams to perform at a high level, consistently and at scale. You will work closely with Marketing, Product, Operations, and Finance to ensure XCEED’s commercial organization becomes predictable, aligned, and ready for long-term growth.

What You Will Do

• Implement and enforce a global commercial operating system across all regions.
• Provide clear visibility into commercial risks, performance gaps, and revenue opportunities across all regions.
• Own performance management across regional Heads of Partnerships and Partnerships Managers, including KPIs, targets, and formal weekly and quarterly performance reviews.
• Standardise and maintain pipeline stages, qualification criteria, forecasting rules, and sales cadences.
• Own CRM governance, ensuring data accuracy, adoption, reporting consistency, and dashboard reliability across markets.
• Lead weekly global revenue meetings and monthly performance reviews, driving accountability and execution discipline.
• Directly manage and coach regional Heads of Partnerships, strengthening forecasting accuracy, deal quality, and team leadership.
• Translate company revenue targets into clear quarterly plans and weekly execution priorities for each market.
• Support complex or high-impact partnership deals by improving structure, pricing logic, and risk evaluation.
• Enforce commercial discipline across pricing, discounting, sponsorships, and non-standard deal structures.
• Identify performance gaps, operational bottlenecks, and skill shortages, and drive corrective actions through clear processes and coaching.
• Work cross-functionally with Marketing to align lead generation quality and conversion goals.
• Partner with Product to relay structured market insights and influence roadmap prioritisation.
• Collaborate with Operations to improve onboarding workflows and customer experience.
• Work closely with Finance on forecasting, reporting, performance tracking, and capacity planning.
• Propose hiring needs for the Business team based on performance trends and capacity modelling, and manage hiring for the department.

The Skills You Bring

• 8+ years of experience in commercial leadership, partnerships, or revenue operations roles, ideally in B2B SaaS, ticketing, events, or marketplaces.
• Proven experience managing multi-market or multi-region commercial teams through senior regional leaders.
• Strong operational mindset with a track record of improving forecast accuracy, pipeline discipline, and execution consistency.
• Highly analytical, with the ability to translate data into clear priorities, decisions, and actions.
• Deep experience with CRM systems and sales reporting; Pipedrive experience is a strong plus.
• Excellent communication skills, with a direct, structured, and highly organised working style.
• Strong coaching, feedback, and conflict management skills.
• Comfortable influencing cross-functional teams without direct authority.
• Adaptable, resilient, and effective in fast-paced, imperfect, scaling environments.
• Languages: Professional fluency in English; additional European languages are a plus.

How We Support You

• Unlimited Paid Time Off
• Flexible Working Hours
• Unlimited Remote Work
• Workation — work from anywhere as long as it aligns with your team’s dynamics.
• Access to learning platforms (Codely, Coursera, MasterClass) and dedicated time for personal development.
• Team-building activities and meet-and-greet events.
• Go Out — Free passes to XCEED partners’ events to experience what our users do
• Referral Program to helping us find incredible talent

Who We Are

From clubs to festivals, concerts to cultural movements, XCEED is where people come together through music, art, and shared experiences. We believe unforgettable nights don’t just entertain—they shape culture, bring communities together, and define local scenes.
XCEED is the platform behind the best nights out—empowering event organizers to manage ticketing, marketing, and audience insights, while helping fans discover their next unforgettable experience—all in one place.
We are creators and challengers who refuse to watch from the sidelines. Every day is a chance to rethink, rebuild, and push further. We celebrate success and embrace smart risks and deep ownership—because shaping the future isn’t for the passive.
Since 2009, we’ve been bridging the gap between the digital and physical—enhancing real moments with seamless technology. Today, as one of the Financial Times' "Fastest Growing Companies in Europe 2025," XCEED powers events in 350+ cities across 25 countries, developing in collaboration with leading venues, festivals, and organizers across four continents.

What Sets Us Apart

• We’re a growing, dynamic company with an international and remote team where you will have a big impact in any role.
• We celebrate diversity, and we ensure everyone feels valued and has fair opportunities.
• We constantly experiment with new solutions and encourage new ideas. We challenge the status quo.
• We believe in a culture where you can be yourself, do great work, and have a lot of fun along the way.
• Our mission: bring people together through authentic experiences.

The Principles That Bring Us Together

• I. Moderation is Fatal. We are fearless and think beyond boundaries. We believe it takes courage to write change.
• II. Taste Everything. We are the discoverers of the future and take nothing for granted. We are curious. Everyday. About everything. We listen carefully to every customer, we forge trends, we experiment.
• III. Always Inspire. We envision a world where empathy and sense of community drives humankind's passion for developing novelty. To make this happen, we are the doers at the front line of inspiration.
• IV. Local at Heart. We believe creativity is born local and because of that, it should be nurtured by a sustainable ecosystem driven by the passion of artists, curators, and the people who truly love arts and give no fucks about posing.
• V. Trust Above All. We prioritize trust among ourselves and with our customers, empowering it through transparency and open collaboration. If trust is compromised, we address it promptly.
• VI. Embrace The Problem. Innovation happens when we spend time deeply understanding a pain, not jumping to a solution. We sit at the table and enjoy this process from A to Z.
• VII. Have Fun. We are aware that changing the world won't always be pretty. So we'll always make sure to have a good time throughout the journey.

Application Process

We are transparent and honest, and throughout the process we’ll keep you fully informed along the way. For this role, you’ll expect going through:

• HR Call
• Co-founder (Mattia) Call
• Co-founder (Luca) Call
• Business Case and Presentation to Stakeholders
• Reference Check + Meet & Greet at HQ

At XCEED we are proud to be an equal opportunity workplace and employer. We review applications for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or medical condition.

Key skills/competency

• Director of Partnerships Global
• Commercial Leadership
• Partnerships Strategy
• Revenue Operations
• B2B SaaS
• Ticketing and Events
• Marketplaces
• CRM Systems
• Performance Management
• Cross-functional Collaboration