Case Manager II Global Visa Specialist
@ WR Immigration

Hybrid
$65,000
Hybrid
Full Time
Posted 4 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @wrimmigration.com
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Job Details

About WR Immigration and the Role

WR Immigration is a global immigration firm known for its innovation, technology, high touch legal services, and flawless execution. With ten offices across four time zones, the firm provides corporate global visa services in over 100 countries.

The Case Manager II Global Visa Specialist is a key member of the Global practice team, reporting to the Global Practice Manager and Global Partner. This role focuses on delivering consular services by managing client interactions and interfacing with consulates in various countries.

Key Responsibilities

  • Manage clients’ consular cases from initiation to conclusion.
  • Lead client calls and maintain accurate records.
  • Update internal databases timely while adhering to SLAs.
  • Proactively manage clients’ consular programs and reporting.
  • Develop and implement case workflows using WRapid and related tools.
  • Serve as a subject matter expert and mentor junior team members.

Requirements

  • Bachelor’s degree with strong academic record.
  • 3+ years of experience in global or non-US immigration.
  • Excellent organization, time management, and attention to detail.
  • Proven ability to manage multiple projects in a fast-paced environment.
  • Clear and effective professional communication skills.

Key skills/competency

  • Global Immigration
  • Consular Services
  • Client Management
  • Case Management
  • Workflow Development
  • Communication
  • Attention to Detail
  • Database Management
  • Team Leadership
  • Legal Services
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How to Get Hired at WR Immigration

🎯 Tips for Getting Hired

  • Customize your resume: Align experience with global immigration needs.
  • Highlight relevant skills: Emphasize consular case management expertise.
  • Showcase communication: Demonstrate clear email and phone skills.
  • Prepare examples: Use instances of managing high-volume cases.

📝 Interview Preparation Advice

Technical Preparation

Review consular case management systems.
Study WRapid platform workflows.
Practice using internal databases.
Update knowledge on visa regulations.

Behavioral Questions

Describe a challenging case management instance.
How do you prioritize multiple client projects?
Explain conflict resolution during client interactions.
Discuss teamwork in high-volume scenarios.

Frequently Asked Questions