Implementation Consultant Spanish Speaking

About the Role

As an Implementation Consultant Spanish Speaking at Workiva, you will be a key interface between our customers and partners, delivering solutions with current Workiva products to achieve customer outcomes. This role focuses on documentation, continuous learning, and enablement for internal resources as well as our customers and partners. You will work closely with other internal teams cross-functionally, including project management, customer success, support, solution engineering, and product development.

What You'll Do

• Leads the delivery of contracted services to customers and partners.
• Performs detailed discovery sessions to understand business needs and requirements.
• Creates a solution design that achieves outcomes within the Workiva platform.
• Directly interfaces with customers and partners to deliver standardized solutions.
• Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training.
• Participates in leading and mentoring peers as well as Associates, assisting with onboarding as needed, and participates in ongoing training efforts.

What You'll Need

Minimum Qualifications

• Undergraduate Degree or equivalent combination of education and experience in a related field.
• 4 years of experience in service delivery roles, finance, accounting, audit, or a related field.
• Bilingual in Spanish (Business/Executive level).

Preferred Qualifications

• 2 years and a Master’s degree.
• Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platforms.
• Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.
• Consultant level at a services company or public accounting firm preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to present topics clearly and succinctly.
• Self-motivated with a strong propensity for action, results, and continuous improvement.
• Ability to influence and drive change in business processes.
• A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
• Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications.
• Familiarity with any of the following: SQL, JSON, REST, or Python is a plus.
• Demonstrated ability to curate and maintain customer-first relationships.

Key skills/competency

• Implementation
• Consulting
• Spanish Language
• SaaS Solutions
• Financial Reporting
• Risk Management
• Project Delivery
• Customer Engagement
• Solution Design
• Workiva Platform