Director of Product Management, AI/ML

Director of Product Management, AI/ML at Workiva

As the Director of Product Management, AI/ML, you will lead Workiva’s AI/ML product strategy and execution across our platform. You will own the vision, roadmap, delivery, and go-to-market for AI capabilities that are safe, compliant, and measurably valuable to enterprise customers. You will manage a team of PMs and partner closely with Engineering/ML, Design, Security, Legal, Compliance, and Field teams.

What You'll Do

• Define the multi-year AI/ML product vision and translate ambiguous opportunities into focused bets with clear success metrics (adoption, quality, cost).
• Incubate 0→1 and scale 1→N AI features: copilots/agents, document & spreadsheet intelligence, workflow automation, and data intelligence across Workiva surfaces.
• Establish responsible AI standards (safety, privacy, evaluations, bias testing, and model/feature gating) in partnership with Security, Legal, and Compliance.
• Build an experimentation and evaluation engine (A/B testing, offline evaluations, red-teaming, human-in-the-loop).
• Own portfolio outcomes and product economics, including pricing/packaging, usage metering, and inference COGS optimization.
• Hire, coach, and develop a high-performing Product Management team; raise the bar for PRDs, roadmaps, and product reviews.
• Drive cross-functional execution with Engineering/ML and Design; align with Sales, Customer Success, and Alliances on enablement and customer evidence.
• Represent Workiva externally with customers and partners; gather market insight and translate it into roadmap impact.

What You'll Need

Minimum Qualifications

• 10+ years of relevant experience, including 5+ years building AI/ML-powered products and 4+ years leading PM managers.
• Demonstrated depth in modern AI (LLMs, retrieval, agents, evaluation, and safety) and enterprise SaaS at scale.
• Track record of shipping both 0→1 products and scalable platform features.
• Strong data fluency (analytics, SQL or equivalent, experimentation).
• Excellent stakeholder leadership and executive communication skills.

Preferred Qualifications

• Proven experience in regulated or compliance-sensitive domains; hands-on operationalization of Responsible AI.
• Expertise in pricing and packaging strategies for AI offerings, including add-ons, usage-based, and value-based models.
• Strong executive presence with public-facing experience, including customer case studies, thought leadership, conference talks, and high-impact storytelling.
• Deep understanding of model cost-performance trade-offs, including retrieval strategies, latency optimization, and observability in production AI systems.

Travel Requirements & Working Conditions

• Reliable internet access for any period of time working remotely, not in a Workiva office.
• Up to 25% travel.

How You’ll Be Rewarded

• Salary range in the US: $177,000.00 - $284,000.00
• A discretionary bonus typically paid annually.
• Restricted Stock Units granted at time of hire.
• 401(k) match and comprehensive employee benefits package.

Key skills/competency

• AI/ML Product Strategy
• Product Vision & Roadmap
• Team Leadership & Mentorship
• Generative AI & LLMs
• Enterprise SaaS
• Responsible AI Standards
• Experimentation & Evaluation
• Product Economics & Pricing
• Cross-functional Collaboration
• Executive Communication