UX Researcher
WorkGenius Group
Job Overview
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Job Description
UX Researcher
WorkGenius Group is seeking an experienced UX Researcher specializing in the retail industry for a 12-month contract. This role is pivotal in shaping product strategy and design direction across both web and app experiences by translating complex research findings into clear, actionable insights.
You will be responsible for planning and executing comprehensive, end-to-end user research initiatives utilizing a blend of qualitative and quantitative methodologies. This includes but is not limited to usability testing, diary studies, surveys, interviews, and concept testing.
Key Responsibilities
- Plan and execute end-to-end user research using qualitative and quantitative methods, including usability testing, diary studies, surveys, interviews, and concept testing.
- Translate research findings into clear, actionable insights that inform product strategy, feature development, and design direction across web and app experiences.
- Partner cross-functionally with Product Managers, Product Owners, Designers, Analysts, and Engineers throughout the product development lifecycle.
- Communicate insights through storytelling, journey maps, personas, and stakeholder presentations to drive alignment and decision-making.
- Support workshops, ideation sessions, and knowledge-sharing initiatives with research insights.
Requirements
- Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field.
- 5+ years of UX research experience in digital product environments (e-commerce or mobile app preferred).
- Proven ability to independently lead, scope, and deliver end-to-end research initiatives.
- Strong expertise in usability testing, qualitative interviewing, survey design, and data synthesis.
- Excellent verbal, written, and visual communication skills.
Key Skills/Competency
- User Research
- UX Design
- Usability Testing
- Qualitative Research
- Quantitative Research
- Survey Design
- Stakeholder Presentations
- Project Management
- Collaboration
- Customer Behavior
How to Get Hired at WorkGenius Group
- Research WorkGenius Group's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Tailor your resume for UX research: Customize your resume to highlight 5+ years of experience in user research, usability testing, and data synthesis, specifically mentioning retail or e-commerce projects.
- Showcase your portfolio: Prepare a robust portfolio demonstrating your end-to-end research process, insights, and impact on product development at WorkGenius Group.
- Master behavioral questions: Practice articulating your cross-functional collaboration skills and how you translate research into actionable product decisions, using the STAR method.
- Demonstrate communication prowess: Be ready to showcase your excellent verbal, written, and visual communication skills through your application materials and interview responses with WorkGenius Group.
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