Learning Designer/Author

About the Learning Designer/Author Role at Workday

We are seeking an experienced Learning Designer/Author to transform complex content into exceptional learning experiences that help organizations accomplish their missions faster. In this contract role, you will lead end-to-end content deployment projects, manage diverse stakeholder relationships, and mentor team members. You will design engaging, structured courses utilizing AI-powered tools and instructional design best practices to create meaningful learning outcomes. This position demands balancing multiple simultaneous projects, maintaining high quality standards, and fostering strong cross-functional collaboration. You will work closely with clients to understand their goals, analyze learner needs, and deliver comprehensive courses aligned with organizational objectives and learning principles. This is a fully remote position and can be located anywhere in Canada.

Key Responsibilities

• Lead content deployment projects from scoping and planning through final delivery.
• Build and manage project plans, timelines, and milestones across multiple simultaneous courses.
• Track project progress, anticipate risks, and ensure deliverables remain on schedule and within scope.
• Conduct discovery and migration calls to understand client goals and define project requirements.
• Maintain clear, proactive communication with clients and incorporate feedback throughout the project lifecycle.
• Coordinate and mentor instructional designers and authors to foster collaboration with subject matter experts and internal teams.
• Analyze source material and learner needs to define learning objectives and content strategy.
• Design engaging, structured courses and interactive lessons using established templates and learning principles.
• Refine, rephrase, and organize content for clarity, conciseness, and alignment with learning outcomes.
• Review and quality-check course drafts and final versions for accuracy, consistency, and adherence to standards.
• Coach authors on instructional design best practices and content quality.
• Champion design principles, tools, and organizational ways of working.

Required Skills & Experience

• Strong instructional design and curriculum development capabilities.
• Proficiency with AI tools such as ChatGPT, Claude, and similar platforms for content development.
• Intermediate prompt engineering skills.
• End-to-end project leadership and management abilities.
• Stakeholder management and client relationship skills.
• Learning needs analysis and discovery facilitation.
• Mentoring and coaching capabilities.
• Risk management and progress tracking.
• Attention to detail and quality assurance.
• Priority management under pressure.
• Excellent verbal and written communication in English.
• Technical writing and storytelling abilities.
• Project coordination and organizational skills.
• Growth mindset with openness to feedback and iteration.
• 2+ years in instructional design, learning design, education, course development, curriculum design, or LMS administration.
• Proven track record leading end-to-end learning or content projects with multiple simultaneous initiatives.
• Direct experience working with clients and cross-functional teams.
• Experience conducting discovery sessions and translating insights into course designs and plans.

Why Workday?

This is an exciting opportunity to join an AI lab that is building superintelligence for work as part of a larger organization committed to augmenting human capabilities. You will work with cutting-edge AI tools while applying your instructional design expertise to create learning experiences that make a real impact. If you are passionate about transforming how organizations learn and grow, and you thrive in a dynamic environment where innovation meets education, this role offers the perfect blend of strategic leadership, creative design, and meaningful collaboration.

Key skills/competency

• Instructional Design
• Project Management
• AI Tools (ChatGPT, Claude)
• Prompt Engineering
• Curriculum Development
• Learning Needs Analysis
• Stakeholder Management
• Technical Writing
• Content Strategy
• Quality Assurance