Executive Assistant

About Workday

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About The Team

Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. We plan and oversee enterprise-level support and service activities for Workday products and services for a designated customer or group of customers.

About The Role

As the Executive Assistant to our Customer Success team, you will be the cornerstone of our executive office. We're looking for a proactive and highly adaptable individual who can not only manage the daily administrative needs of a busy executive but also anticipate challenges and seize opportunities.

This role requires a unique blend of exceptional organizational skills, impeccable communication, and the utmost discretion. You will be a gatekeeper of confidential information and a key partner in ensuring our team operates at peak efficiency. Your ability to juggle multiple priorities, from complex scheduling and travel arrangements to project coordination, will be critical to our success. If you thrive in a fast-paced environment and are ready to take on a role with significant impact, we encourage you to apply.

Responsibilities

• Executive Support: Proactively manage and anticipate the executive's daily needs, including complex calendar management, meeting confirmations, expense reporting, and ad-hoc requests. You'll act as a strategic partner, helping the executive stay ahead of their schedule and commitments.
• Communication & Collaboration: Serve as a key point of contact, expertly managing and prioritizing communication with employees at all levels, other executives, and external partners. Draft and prepare professional correspondence, presentations, and internal communications as requested.
• Travel & Logistics: Seamlessly plan and book domestic and international travel, including detailed itineraries, ground transportation, and hotel accommodations. You will handle complex travel logistics, problem-solve non-routine issues, and maintain a keen awareness of time zones and global complexities.
• Project & Event Coordination: Track and drive the completion of critical tasks and projects, following up on outstanding items to ensure deadlines are met. Plan and coordinate department events, including managing all logistics from agenda preparation and catering to securing venues and inviting attendees.
• Proactive Partnership: Act as a forward-thinking problem solver who takes initiative with minimal direction. You will anticipate upcoming needs and take action on behalf of the executive, ensuring a smooth and efficient workflow at all times.

About You

Basic Qualifications

• 5+ years of executive support and/or project coordination experience, supporting multiple senior level executives.
• Experience working with office applications including Outlook, Google Drive, Google Slides, Word, Excel, PowerPoint and Slack.

Other Qualifications

• Ability to put yourself in the executive’s shoes and handle the schedule in a way that promotes the most effective use of time.
• Ability to handle highly sensitive information with discretion, sound judgment, confidentiality, and the utmost integrity.
• Strong critical thinking skills with the ability to work independently with general direction and guidance.
• High attention to detail to publish meeting agendas, take, and distribute notes, and follow up on action items.
• Strong written and verbal communication skills.
• BA/BS degree or equivalent practical experience.

Key skills/competency

• Executive Support
• Calendar Management
• Travel Coordination
• Project Coordination
• Communication Skills
• Discretion
• Proactive Problem Solving
• Office Suite Proficiency
• Organizational Skills
• Stakeholder Management