Business Analyst - Bilingual (English/Korean)

@ Woongjin, Inc

Company Description

WOONGJIN, Inc. is a rapidly growing team providing exceptional and enhanced services with a strong moral code focused on servant leadership. Visit our recruiting page for more open positions.

Our Mission

Our mission is to serve with goodness without expecting reward, taking complete ownership and responsibility in delivering top-tier IT solutions and support.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick Hours

Position Summary

This Business Analyst - Bilingual (English/Korean) role focuses on solution business support, overseeing the efficient operation of our Common Resource Management solution for corporate IT assets. The candidate will own and drive cross-functional initiatives to support the CR2 (Common Resource Registry service) and ensure smooth service operation through collaboration with system and engineering teams.

Responsibilities

• Support and operate CR2 for internal customers and users.
• Collaborate with the system team for smooth service operation.
• Document market needs and translate them into actionable features.
• Assess product market data via interaction with sales and customer success teams.
• Work with marketing and business leaders to expand IT mobility and workspace management solutions.
• Monitor the competitive landscape and contribute to competitive strategy.
• Create and update solution documents, including manuals, marketing content, and reports.

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• Three to five years (or more) in asset management, corporate service operations or project management.
• Experience in Product Management and enterprise SaaS product support (3+ years preferred).
• Proficient with Microsoft Office (Excel, Word, PowerPoint, etc.).
• Excellent communication and project coordination skills.
• Bilingual in English and Korean.

Salary

$70,000 - $75,000 per year.

Additional Information

All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Key skills/competency

Business Analyst - Bilingual (English/Korean); CR2; IT Solutions; Asset Management; Project Management; Enterprise SaaS; Microsoft Office; Communication; Cross-functional; Documentation