Online Assistant
Woolworths Group
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Woolworths Supermarkets New Zealand
With over 185 stores and 20,000 team members across Aotearoa, Woolworths Supermarkets New Zealand is on a mission to make Kiwi lives a little better every day. They are a friendly, down-to-earth, and energetic team that works hard and has a great time doing it. The company embraces diversity of thought and innovative approaches, with a culture that thrives on mutual respect, care, curiosity, openness, and a proactive attitude. They continuously seek ways to collaborate, support, and learn from each other.
About the Role: Online Assistant
In this role, you will be responsible for picking and packing orders accurately, efficiently, and safely for online customers. You will also communicate with other departments regarding stock availability, substitutions, and other customer inquiries. A strong commitment to Health and Safety for yourself and others is paramount.
About You:
The ideal candidate will have a customer-focused mindset and understand good customer service. You should be able to make customer-first decisions aligned with company processes and systems, work well within a team, and communicate effectively. This role requires a willingness to be on your feet for the duration of your shift and a friendly, welcoming attitude.
Our Benefits:
- Everyday Rewards team card with discounts and bonus points for groceries, plus discounted online shopping delivery.
- Discounts on banking and insurance (health, life, etc.).
- Global and local career opportunities within the Woolworths Group.
About Woolworths Group:
Woolworths Group is a vast organization with over 200,000 team members globally, united by a shared purpose: ‘to create better experiences together for a better tomorrow.’ They serve over 24 million customers weekly, providing food and everyday needs. The Group fosters a culture of genuine care, flexibility, and support for career growth and making a meaningful impact.
Diversity, Equity, Inclusion, and Belonging:
Woolworths Group believes that diversity is key to achieving their purpose. They value the diversity of their teams and aim to create an inclusive workplace where everyone feels they belong, can be their best self, and reach their full potential. They encourage all candidates to apply and request support for any necessary adjustments during the hiring process.
Key skills/competency
Customer Service, Order Fulfillment, Picking and Packing, Health and Safety, Teamwork, Communication, Attention to Detail, Problem-Solving, Adaptability, Positive Attitude
How to Get Hired at Woolworths Group
- Tailor your resume: Highlight customer service, order fulfillment, and teamwork relevant to the Online Assistant role at Woolworths Supermarkets New Zealand.
- Showcase your skills: Emphasize your understanding of customer service, ability to work on your feet, and positive attitude in your application.
- Research Woolworths: Understand their mission in New Zealand to 'make Kiwi lives a little better every day' and their values.
- Prepare for interviews: Be ready to discuss your experience with health and safety, teamwork, and customer-first decision-making.
- Highlight adaptability: Mention your willingness to learn and adapt to their processes and systems.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background