Assistant Manager - Operations

@ WNS Global Services

Company Overview

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. They combine deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions across 10 industries, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail, Shipping and Logistics, Healthcare, and Utilities.

The company delivers a spectrum of BPM services in finance and accounting, procurement, customer interaction services, and human resources, employing collaborative models tailored to each client’s challenges. They support the future vision of over 400 clients with the help of 44,000+ employees.

Job Description

The Assistant Manager - Operations is responsible for:

• Converting Requisition to PO manually
• Invoice processing including 2-way & 3-way matching
• Vendor setup and modification of existing vendors
• Payment scheduling and monitoring
• AP Close / Schedule activities
• Helpdesk support and T&E audits
• Efficient query management and process escalation when needed
• Preparation of process related reports
• Prioritization of tasks and resolution of inter-team query dependencies

Qualifications

Required education: B.Com / M.Com / BBA / MBA and a Graduate degree.

Additional skills include excellent oral and written communication in English, proficiency in MS Word, Excel, and Outlook, and a willingness to build cooperative working relationships.

Key skills/competency

Assistant Manager - Operations: BPM, invoice processing, vendor management, payment scheduling, report preparation, query resolution, AP close, helpdesk, T&E audits, process management.