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WM

Industrial Sales Coordinator

WM · United States

  • Hybrid
  • Full-time
  • $47,800 / year
  • United States

Job highlights

  • Maintain digital customer records and support sales team.
  • Perform data entry and quality assurance on account setups.
  • Prepare reports and customized billing for clients.
  • Coordinate waste profiles and manage filing systems.
  • Provide customer support via phone and email.

About the role

Job Summary

Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Manufacturing & Industrial Sales Team. Provides service and support for internal and external customers.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Remote position but must be able to work 8:00-4:30 EST.

  • Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.
  • Performs data entry into WM systems.
  • Performs quality assurance reviews of account setups.
  • Prepares customized bills, exports from WM systems, and various letters and correspondence upon request.
  • Prepares volume and revenue reports for sales reps and customers.
  • Supports billing inquiries or special bills.
  • Coordinates waste profile renewals.
  • Maintains electronic and hard copy filing systems.
  • Provides customer support via phone and email.

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Must live and work in the US.

Education and Experience
  • Education: High School Diploma or G.E.D (accredited)
  • Experience: One (1) year of relevant work experience (in addition to education requirement).
Certificates, Licenses, Registrations or Other Requirements
  • Intermediate level experience with Microsoft Word, Excel and Windows.
Other Knowledge, Skills or Abilities Required
Reasoning Skills:
  • Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems specific to job is required.
Language Skills:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required. Ability to write routine reports and correspondence is required. Ability to speak effectively before groups of customers or employees of organization is required.
Mathematical Skills:
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday.
  • Normal setting for this job is: Remote position but must be able to work 8:00-4:30 EST.

Pay

The expected base pay range for this remote position across the U.S. is $20.00 - $23.00 an hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click 'Apply.'

Key skills/competency

  • Industrial Sales Coordinator
  • Data Maintenance
  • Customer Records
  • Administrative Support
  • Sales Team Support
  • Data Entry
  • Quality Assurance
  • Billing Inquiries
  • Customer Support
  • Microsoft Excel

Skills & topics

  • Industrial Sales Coordinator
  • Sales Support
  • Administrative Assistant
  • Customer Service
  • Data Entry
  • Record Keeping
  • Billing
  • Reporting
  • Remote
  • WM

How to get hired

  • Tailor your resume: Highlight your one year of relevant experience and proficiency in Microsoft Word, Excel, and Windows to match the Industrial Sales Coordinator role.
  • Emphasize customer service skills: Showcase your ability to provide support via phone and email, and your experience with data entry and record maintenance.
  • Address qualifications directly: Ensure your application clearly demonstrates your high school diploma (or GED) and intermediate Microsoft Office skills.
  • Demonstrate problem-solving: Be prepared to discuss how you apply common sense and solve practical problems in a work environment.
  • Highlight remote work readiness: Confirm your ability to work remotely within the 8:00 AM - 4:30 PM EST timeframe.

Technical preparation

Master Microsoft Excel functions.,Practice data entry accuracy and speed.,Familiarize with CRM systems.,Understand waste profile management.

Behavioral questions

Describe a time you handled a customer complaint.,How do you prioritize tasks with deadlines?,Give an example of solving a practical problem.,How do you ensure data accuracy?

Frequently asked questions

What are the key responsibilities for an Industrial Sales Coordinator at WM?
As an Industrial Sales Coordinator at WM, you'll be responsible for maintaining digital customer records, providing administrative support to the sales team, performing data entry and quality assurance, preparing reports and customized bills, and offering customer support via phone and email.
What qualifications are essential for the Industrial Sales Coordinator position?
Essential qualifications include a High School Diploma or GED, one year of relevant work experience, and intermediate proficiency in Microsoft Word, Excel, and Windows. Strong reasoning, language, and mathematical skills are also required.
Is this an on-site or remote position?
This is a remote position, but candidates must reside and work in the US and be available to work from 8:00 AM to 4:30 PM EST.
What is the expected salary range for the Industrial Sales Coordinator role at WM?
The expected base pay range for this remote position is $20.00 to $23.00 per hour. The final salary may depend on factors like experience, education, and work location.
What kind of benefits does WM offer to its employees?
WM offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short-Term Disability, a Stock Purchase Plan, and a 401K match. Employees also receive Paid Vacation, Holidays, and Personal Days.
What technical skills are needed for the Industrial Sales Coordinator job?
You'll need intermediate experience with Microsoft Word, Excel, and Windows. Familiarity with data entry systems and the ability to maintain electronic filing systems are also important.
How important are communication skills for this Industrial Sales Coordinator role?
Communication skills are crucial. You'll need to read and interpret documents, write reports and correspondence, and speak effectively with customers and employees, both via phone and email.