Website Support Specialist
@ Wizehire

Hybrid
$50,000
Hybrid
Full Time
Posted 19 hours ago

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XXXXXXXX XXXXXXXXX XXXXXX***** @wizehire.com
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Job Details

About the Website Support Specialist Role at Wizehire

Are you a WordPress whiz with a knack for solving problems and making websites shine? Wizehire is looking for a Website Support Specialist to add digital magic to client websites, keeping them running smoothly while making content look amazing.

Responsibilities

  • Manage and complete website support tickets, from small tweaks to bigger challenges.
  • Transform team-created content into beautifully formatted web pages.
  • Assist in creating new websites or enhancing existing ones.
  • Monitor website performance and resolve server errors before they escalate.

Qualifications

  • Expertise in WordPress including plugins and themes.
  • Proficient with CSS and basic HTML, with an eye for design.
  • Ability to spot inconsistencies and errors effectively.
  • Strong problem-solving skills when issues arise.

About Wizehire

Wizehire is a close-knit, fun-loving team that values care, results, and making clients' dreams a reality. You will join a creative environment where every day is an adventure, and your contributions make a tangible difference.

Key Skills/Competency

  • WordPress
  • CSS
  • HTML
  • Website Support
  • Problem Solving
  • Content Formatting
  • Error Tracking
  • Teamwork
  • Detail Orientation
  • Digital Skills
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How to Get Hired at Wizehire

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your skills to WordPress and CSS.
  • Highlight problem solving: Emphasize troubleshooting expertise.
  • Research Wizehire: Review company culture, values, and news.
  • Prepare for interviews: Practice technical and scenario-based questions.

📝 Interview Preparation Advice

Technical Preparation

Review WordPress plugin and theme options.
Practice CSS layouts and responsive designs.
Brush up on HTML fundamentals and syntax.
Test troubleshooting techniques on test sites.

Behavioral Questions

Describe a time you resolved a website issue.
Explain your approach to handling support tickets.
Discuss teamwork in a creative environment.
Illustrate handling tight deadlines under pressure.

Frequently Asked Questions