Technical Account Manager Portuguese

Overview

Join Wiz, the fastest-growing startup reinventing cloud security, and help empower businesses to thrive in the cloud. As a Technical Account Manager Portuguese, you will drive customer adoption of the Wiz platform by providing strategic and hands-on guidance from onboarding through operationalization.

Summary

You will serve as the primary technical liaison, ensuring customers receive expert guidance and support throughout their journey with Wiz.

What You’ll Do

• Guide customers on deployment and best practices.
• Liaise with technical teams and manage escalations.
• Conduct workshops and develop customer success plans.
• Measure key performance indicators and report on progress.
• Collaborate with Sales and Renewal teams for contract renewals.
• Stay updated on cloud security trends and emerging threats.

What You’ll Bring

• 3+ years in a technical customer-facing role.
• Deep knowledge of cloud services, architectures, and security practices.
• Experience with container technologies like Docker and Kubernetes.
• Excellent communication skills in English and Portuguese.
• B.S. in Computer Science, Engineering, or relevant field.
• Legal right to work without sponsorship.

Key skills/competency

Cloud Security, Customer Success, Technical Guidance, Onboarding, Escalation Management, KPI Measurement, Workshop Facilitation, Relationship Building, Container Technologies, Communication