Staff Product Designer, FinCrime

About Wise

Wise is a global technology company, building the best way to move and manage the world’s money. We strive for min fees, max ease, and full speed. Our mission is to make lives easier and save money for people and businesses sending money, spending abroad, or making international payments. As part of our team, you will be helping us create an entirely new network for the world's money, for everyone, everywhere.

Your Mission as a Staff Product Designer, FinCrime

We’re seeking a talented Product Designer to join our FinCrime team in London or Budapest. In this role, you will be part of the team that designs and enhances products for our diverse global customers and Wise’s operations agents, with a particular focus on transactions and funds movement. Our FinCrime agents play a crucial role in identifying suspicious transactions, combating cybercrime, and ensuring Wise's security. You will collaborate with product teams to transform complex workflows into intuitive and user-friendly mobile and web experiences, while making the investigation process as seamless as possible for our customers. This is a unique opportunity to design end-to-end experiences across our Personal and Business products. Your work will directly contribute to the growth of Wise and our mission - money without borders.

How You’ll Be Contributing

• You will develop a deep understanding of Wise customers and their goals.
• You will engage with agents to build empathy and gain insight into the challenges they face when using our internal products.
• You will leverage your full range of Product Design skills to discover, design, and deliver simple, crafted mobile and web experiences that both agents and customers love, while helping Wise reduce operational costs.
• You will play an influential role in your team, enhancing customer-centricity, creativity, and design quality.
• You will fully partner with your cross-functional team to define the roadmap and ensure that you collectively work on the most impactful work for our customers.

This Role Will Give You The Opportunity To

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.
• Own your impact. Product teams decide what opportunities to work on, and define their success metrics.
• Elevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it.
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

What You'll Bring

• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.
• You have experience designing for mobile and web desktop surfaces – including customer experiences and internal tools.
• You default to prototyping when presenting your work.
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.
• You’ve worked with design systems to produce beautiful and functional design that scales.
• You practise evidence-based design, and can rationalise your decisions clearly and credibly. You focus on the customer and your design practice is inherently strategic.

Key skills/competency

• Product Design
• User Experience (UX)
• User Interface (UI)
• Prototyping
• Design Systems
• FinTech
• Risk Mitigation
• Fraud Detection
• Cross-functional Collaboration
• Customer-centric Design