FinCrime Operations Team Lead
@ Wise

Austin, TX
$120,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @wise.com
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Job Details

Overview

Wise is a global technology company dedicated to building the best way to move and manage the world’s money. With a focus on low fees and ease of use, Wise empowers individuals and businesses worldwide to send money, spend abroad, and manage international payments.

About the Role - FinCrime Operations Team Lead

The FinCrime Operations Team Lead is responsible for developing and overseeing the daily operations of a team of FinCrime Operations Analysts or Specialists. This role focuses on operational efficiency, regulatory compliance, and customer-centric risk mitigation in the financial crime prevention space.

  • Lead a team to ensure effective financial crime risk mitigation.
  • Foster a high-performance culture with strong team management.
  • Oversee operational processes, compliance, and performance metrics.
  • Provide subject matter expertise in KYC, AML, Fraud, and Screening.
  • Collaborate with stakeholders and drive process improvements.

Key Responsibilities

  • Team Leadership: Drive a customer-focused and positive team culture.
  • People Management: Coach, mentor, and develop team members.
  • Operational Management: Ensure compliance with regulatory and internal policy guidelines.
  • Performance Management: Monitor KPIs and quality standards through regular reviews.
  • Expertise Sharing: Serve as a subject matter expert in financial crime prevention.
  • Stakeholder Communication: Collaborate effectively across teams and with senior leadership.
  • Additional Duties: Contribute to meetings, trainings, and process optimization.

Qualifications

  • Excellent verbal and written communication in English.
  • 1-2 years of team leadership experience in operations.
  • Understanding of KYC/AML/Fraud/Risk regulations.
  • Process-oriented with a focus on operational efficiency and quality.
  • Ability to coach, mentor, and manage performance effectively.
  • Experience with analytics tools is a plus.

Key skills/competency

FinCrime, Operations, Team Lead, Compliance, KYC, AML, Fraud, Risk, Leadership, Process Improvement

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How to Get Hired at Wise

🎯 Tips for Getting Hired

  • Research Wise's culture: Study mission, values, and recent news.
  • Customize your resume: Highlight FinCrime and team leadership skills.
  • Showcase compliance expertise: Emphasize KYC and AML knowledge.
  • Prepare for behavioral questions: Practice leadership scenario responses.

📝 Interview Preparation Advice

Technical Preparation

Review compliance software systems.
Practice data analytics with financial metrics.
Study regulatory frameworks thoroughly.
Prepare case studies on process improvement.

Behavioral Questions

Describe a time you resolved team conflict.
Explain your leadership approach in high-pressure situations.
Share an example of effective stakeholder management.
Discuss a situation where you improved team performance.

Frequently Asked Questions