Business Operations Manager - APAC
@ Wise

Singapore, Singapore
SGD 208,800
On Site
Full-time
Posted 29 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX****** @wise.com
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Job Details

Overview

Wise is a global technology company building the best way to move and manage the world’s money. With a mission to make money without borders, Wise is pioneering cross-currency transfers and multi-currency banking.

Role Overview

The Business Operations Manager - APAC is a unique role that bridges servicing teams and various internal functions. This role is responsible for strategic operations projects in APAC, driving automation, process improvements, and outsourcing projects across Customer Support, KYC, FinCrime, and Payment Operations.

Key Responsibilities

  • Analyze operational issues to identify improvement opportunities.
  • Design and implement process and product improvement plans.
  • Collaborate cross-functionally with product, engineering, and operations teams.
  • Oversee Monthly Business Reviews and incident management processes.
  • Provide actionable insights from customer interactions and data analysis.

Opportunity & Impact

This role offers the chance to shape operations in one of the fastest growing APAC markets. It provides the opportunity to work autonomously, grow as a leader, and gain exposure across multiple facets of the business.

Qualifications

  • Several years of Business Operations/Strategy experience in Fintech, Big Tech, or Banking.
  • Deep understanding of the diverse APAC markets.
  • Proficiency with data, spreadsheets, analytics dashboards, SQL, and Python.
  • Strong problem-solving skills and ability to influence cross-functional teams.
  • Experience in driving high impact solutions through both product and process optimization.

Key skills/competency

  • Business Operations Manager - APAC
  • APAC
  • Fintech
  • Strategy
  • Process Improvement
  • Data Analysis
  • Automation
  • Cross-functional
  • SQL
  • Python
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How to Get Hired at Wise

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant operations and fintech experience.
  • Network: Connect with Wise employees on LinkedIn.
  • Research Wise: Understand their mission and APAC strategy.
  • Prepare data projects: Showcase SQL and Python expertise.

📝 Interview Preparation Advice

Technical Preparation

Review SQL queries and commands.
Brush up on Python scripting.
Practice data analytics using spreadsheets.
Study process automation tools.

Behavioral Questions

Demonstrate problem solving with examples.
Showcase leadership in team projects.
Explain conflict resolution experiences.
Discuss adaptability in dynamic environments.

Frequently Asked Questions