Quality Assurance Analyst

About The Company

Modern Tribe, operating within the CloudOne Digital family, is a fully remote digital agency. We specialize in crafting thoughtful, scalable digital experiences with a strong emphasis on WordPress development, accessibility, and ensuring long-term maintainability of our solutions. Our culture fosters collaboration, clarity, and empowers team members to deliver their best work. Committed to innovation, quality, and continuous improvement, we serve diverse clients with tailored digital strategies. We value diversity, inclusion, and professional growth, making us an ideal place for talented professionals to make a significant impact in the digital space.

About The Role

The Quality Assurance Analyst at Modern Tribe is essential for delivering high-quality, user-centric software products. This permanent, part-time, non-exempt position involves developing and executing comprehensive quality assurance strategies, including both manual and automated testing. You will collaborate closely with product managers, developers, and technical support teams to identify potential quality risks early and implement effective testing solutions. The role demands a proactive approach to continuous process improvement, automation initiatives, and sharing best practices. The ideal candidate will possess strong technical expertise, independent judgment, and excellent communication skills to translate complex testing results into actionable insights. Compensation ranges from $30 to $50 per hour, depending on experience and location.

Qualifications

• 3+ years of experience in software quality assurance, including test design, execution, and automation
• Proven ability to work independently and exercise sound judgment in complex technical environments
• Strong knowledge of WordPress, including setup, administration, and troubleshooting
• Familiarity with web technologies such as HTML, CSS, JavaScript, PHP, and MySQL
• Experience with test automation tools and frameworks
• Excellent analytical and communication skills, with the ability to translate findings into actionable insights
• Experience working remotely within U.S. time zones

Nice To Have

• Experience with accessibility standards (WCAG 2.0+), user acceptance testing, or business analysis
• Familiarity with test case management tools such as TestRail or TestCollab

Responsibilities

• Develop, implement, and oversee quality assurance strategies to ensure software meets functional, usability, and performance standards
• Partner with product and engineering teams to define test objectives, acceptance criteria, and risk mitigation plans
• Design, maintain, and execute automated and manual test frameworks for new and existing features
• Lead continuous improvement initiatives for QA processes, tools, and metrics to enhance efficiency and accuracy
• Analyze and report test results, defects, and quality metrics, providing clear and actionable recommendations
• Participate in planning sessions to identify potential quality risks early and contribute to product design decisions
• Mentor peers on testing best practices, automation strategies, and quality standards
• Collaborate with development and technical support teams to resolve complex issues and support customer satisfaction

Benefits

• Traditional and Roth 401(k) plans with company matching
• A collaborative and inclusive team culture
• Consistent and set work hours to support work-life balance
• Challenging, non-redundant daily responsibilities that promote professional growth
• Opportunity to influence how projects and processes are executed

Key skills/competency

• Software Quality Assurance
• Test Design
• Test Automation
• WordPress Development
• Web Technologies (HTML, CSS, JavaScript, PHP, MySQL)
• Analytical Skills
• Communication Skills
• Risk Mitigation
• Continuous Improvement
• Defect Reporting