Junior Accountant

About The Company

MCI is one of the fastest-growing tech-enabled business services companies in the United States, with a robust call center presence and operations spanning multiple countries. We specialize in delivering comprehensive Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across diverse industries such as healthcare, retail, government, education, telecommunications, technology, e-commerce, and financial services. Our contact centers leverage both on-site and remote agents, utilizing advanced technologies to enhance customer journeys, improve scalability, and reduce operational costs. At MCI, we are dedicated to fostering an an environment that encourages professional growth, continuous learning, and meaningful career development, all while contributing to our status as an industry leader on a global scale.

About The Role

We are seeking a motivated and detail-oriented Junior Accountant to join our finance team, specifically supporting our Marketforce division. This entry-level position is ideal for individuals eager to develop their accounting skills within a dynamic, service-oriented environment. The Junior Accountant will assist in managing daily financial transactions, preparing reconciliations, and supporting reporting activities to ensure accuracy, compliance, and integrity of financial data. This role offers an excellent opportunity for those looking to build a foundation in accounting, gain hands-on experience with financial systems, and grow within a progressive organization. The successful candidate will work closely with senior team members, contribute to process improvements, and support the overall financial health of the company.

Qualifications

• High school diploma or equivalent
• Some tertiary qualification in finance, accounting, or related field (e.g., associate’s degree, certification, coursework)
• Proficiency in Microsoft Word and PDF applications
• Advanced skills in Microsoft Excel, including formulas and data analysis
• Experience with payment reconciliations involving payment processors, banks, and systems of record
• Strong attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• Self-directed with excellent multitasking skills
• Trustworthiness and discretion in handling sensitive financial information
• Authorization to work in the country where the position is based
• Willingness to undergo background/security investigations and drug screening as required

Responsibilities

• Pulling daily and monthly reports to facilitate reconciliations across multiple agencies
• Reconciling daily and monthly payment trackers to ensure all payments are accurately posted
• Identifying and resolving discrepancies in payment transactions during reconciliations
• Processing daily payment returns and entering payments efficiently into systems
• Maintaining the integrity and accuracy of financial data and records
• Supporting month-end and year-end closing activities
• Assisting with audit preparations and compliance documentation
• Collaborating with internal teams to improve financial processes and reporting
• Performing other accounting duties as assigned by senior team members

Benefits

• Paid time off and paid holidays
• Participation in daily, weekly, and monthly incentive contests with cash bonuses and prizes
• Comprehensive medical, dental, and vision coverage after 60 days of employment
• Access to MEC medical plans after 30 days
• Retirement savings programs where available
• Short-term disability and life insurance options
• Supplemental insurance including accident and critical illness coverage
• Opportunities for career advancement and internal promotions
• Paid training programs to develop new skills
• A collaborative, engaging work environment with a casual dress code

Equal Opportunity

MCI is committed to creating a diverse and inclusive workplace where all employees are treated with dignity and respect. We provide equal employment opportunities regardless of age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. We embrace differences and believe diversity enhances our ability to serve clients and foster innovation. All employment decisions are based solely on merit and qualifications. We also adhere to all legal requirements regarding reasonable accommodations for applicants and employees with disabilities, ensuring a fair and supportive work environment for everyone.

Key skills/competency

• Accounting
• Reconciliation
• Financial Reporting
• Data Analysis
• Microsoft Excel
• Financial Systems
• Compliance
• Audit Support
• General Ledger
• Attention to Detail