Data Entry Specialist

About Springwell

Springwell has been a dedicated advocate for seniors and individuals with disabilities for over 40 years. Our mission is to ensure that our clients receive the necessary support and resources to live at home with dignity and independence. As a growing agency, we pride ourselves on fostering a supportive and inclusive environment where every team member is valued and empowered to make a meaningful difference. Our commitment extends beyond our clients to our employees, emphasizing professional growth, transparency, and equal opportunity in all aspects of our organization.

About The Role

We are seeking a detail-oriented and proactive Data Entry Specialist to join our Finance Team. This role is vital to our operations, primarily responsible for managing all aspects of consumer billing. The successful candidate will handle updating consumer databases with authorization information, working collaboratively with vendors to resolve billing issues, and ensuring accurate posting of charges to consumer accounts. Additional responsibilities include billing consumers for monthly copays, processing checks, and providing administrative support such as invoice mailing and report generation. This position offers a hybrid work schedule based in Waltham, with some remote work flexibility after onboarding, but in-office presence is required. The role demands strong interpersonal and analytical skills, with an emphasis on accuracy, organization, and teamwork.

Qualifications

• Bachelor’s degree in Business or related field
• Minimum of 1-3 years of accounting or billing experience
• Strong organizational skills and meticulous attention to detail
• Collaborative work style and excellent communication skills
• Proficiency in Microsoft Excel and data entry tools
• Reliable transportation to commute to the office

Responsibilities

• Identify and resolve billing errors by collaborating with relevant parties
• Regularly update consumer records with authorization approvals
• Perform high-volume data entry to ensure accurate and current consumer information
• Work with vendors to resolve billing discrepancies and issues
• Post charges to consumer accounts and process monthly copay billing
• Handle calls related to billing inquiries and take checks for services rendered
• Provide administrative support including invoice mailing and monthly report generation
• Maintain compliance with organizational policies and ensure data integrity

Benefits

• Three weeks of vacation in the first year of employment
• Birthday off as a paid day
• Thirteen paid holidays annually
• Three paid personal days and fifteen paid sick days (accumulating up to 450 hours/12 weeks)
• Health and dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employees
• Flexible Spending Account and Employee Assistance Plan
• 401(k) Retirement Savings Plan with employer contributions
• Mileage reimbursement for work-related travel
• Flexible work options after six months, including telecommuting, flexible start times, and alternative work schedules
• Employee referral bonuses and free parking
• Strong culture of internal advancement and professional development

Equal Opportunity

Springwell is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, or physical or mental disabilities. We believe in providing equal opportunities for all employees and applicants, and we strive to create an environment where everyone can thrive and contribute to our mission of supporting seniors and individuals with disabilities.

Key skills/competency

• Data Entry
• Billing Management
• Accounting
• Microsoft Excel
• Vendor Relations
• Financial Reconciliation
• Administrative Support
• Data Integrity
• Problem-Solving
• Compliance