Data Entry & Typing Operations Associate

About The Company

Our company, Wiraa, is a dynamic and innovative organization committed to providing exceptional administrative and data management solutions to clients across North America. We specialize in streamlining operational workflows through technology-driven processes, ensuring accuracy and efficiency in data handling. Our team is composed of dedicated professionals who value integrity, precision, and continuous improvement. As a remote-first company, we embrace flexible work arrangements to support a diverse and inclusive workforce. We pride ourselves on fostering a collaborative environment where every team member’s contribution is recognized and valued.

About The Role

The Home-Based Data Entry & Typing Operations Associate is a vital part of our remote team, responsible for supporting various administrative and operational tasks that ensure the smooth functioning of our client projects. This role involves meticulous data entry, transcription, client onboarding, workflow management, quality assurance, and reporting. The ideal candidate will be detail-oriented, organized, and comfortable working independently in a flexible schedule. This position offers an excellent opportunity for individuals seeking to develop their skills in data management, transcription, and administrative operations within a supportive and structured remote environment. The role is suitable for both newcomers to the administrative field and experienced professionals looking for consistent, structured work in a remote setting.

Qualifications

• High school diploma or equivalent; associate degree or relevant certification preferred
• Minimum of one year of experience in data entry and/or transcription, either professionally or through internships/projects
• Strong attention to detail and high accuracy in data handling
• Proficiency with Microsoft Excel, Google Sheets, and document editing tools
• Excellent written communication skills
• Ability to follow detailed instructions and established procedures
• Reliable internet connection and a quiet, dedicated home workspace
• Ability to handle confidential information responsibly

Responsibilities

• Perform numeric data entry by inputting transactional records such as purchase orders, shipping manifests, and billing logs into the central database
• Verify data integrity through cross-checking source documents to ensure accuracy
• Convert audio recordings, including interviews, lectures, and focus groups, into written transcripts following style guidelines
• Edit transcripts for grammar, punctuation, and formatting to ensure clarity and professionalism
• Facilitate client onboarding by conducting brief video or chat sessions to gather project details and preferences
• Document client specifications and project scope in the CRM system for team reference
• Manage workflow assignments using project management tools like Trello, Jira, or Monday.com
• Monitor project milestones, send reminders, and ensure timely delivery of tasks
• Perform quality assurance checks on spreadsheets and transcripts, aiming for at least 98% accuracy
• Identify recurring errors or client feedback, then communicate insights to improve processes
• Prepare weekly status reports summarizing completed tasks, upcoming deadlines, and potential issues
• Schedule and conduct brief check-ins with clients to gather feedback post-milestone delivery
• Create standard operating procedures (SOPs) and training materials to streamline workflows and onboard new team members

Benefits

• Fully remote work environment, allowing flexibility in location and schedule
• Part-time and full-time employment options to suit individual needs
• Structured onboarding process to ensure clear understanding of responsibilities
• Opportunities to develop skills in data management, transcription, and administrative operations
• Supportive team environment with ongoing feedback and collaboration
• Competitive hourly pay ranging from $20 to $25 USD
• Flexible weekday hours with required overlap during standard North American business hours

Equal Opportunity

Our organization is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable laws. We promote a workplace culture that values respect, fairness, and equal opportunity for everyone.

Key skills/competency

• Data Entry
• Transcription
• Data Verification
• Quality Assurance
• Workflow Management
• Microsoft Excel
• Google Sheets
• Administrative Support
• Client Onboarding
• CRM Systems