Business Analyst
Wiraa
Job Overview
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Job Description
About The Company
ICF is a leading global advisory and technology services provider committed to delivering innovative solutions that address complex challenges across various sectors. With a focus on energy, environment, and public health, ICF combines unmatched expertise with cutting-edge technology to help clients navigate change, improve performance, and shape a sustainable future. Our collaborative culture fosters continuous learning, diversity, and inclusion, empowering employees to share their expertise and achieve both personal and professional growth. We are dedicated to making a positive impact in communities worldwide through our work and corporate responsibility initiatives.
About The Role
We are seeking an IT Business Analyst to join our Utility Program and Services Group, working remotely within Georgia (preferably based in Atlanta, GA). This role offers the flexibility of hybrid or fully remote work, with the requirement to travel to Atlanta, GA as needed. The Business Analyst will play a vital role in supporting the software development lifecycle, focusing on energy efficiency tracking and reporting tools. You will collaborate with cross-functional teams to gather requirements, develop system documentation, and ensure the successful delivery of IT projects tailored to the energy and utility sectors. Your expertise will help enhance our clients' operational efficiency and technological capabilities, contributing to innovative solutions that make a difference.
Qualifications
- Bachelor's degree in Science, Math, IT, Computer Science, or related fields
- Minimum of 1+ years of experience as a Business Analyst, Data Analyst, or similar role within IT or software delivery
- Experience in requirements gathering, use case development, process flow diagrams, UI design, and system documentation
- Proficiency in MS Office suite, including Excel, Visio, Teams, and PowerPoint
- Ability to pass background check and drug screening
Responsibilities
- Support all phases of the software development lifecycle, including requirements gathering, design, testing, and deployment of energy efficiency tracking and reporting tools
- Communicate regularly with team members to provide updates on project status and deliverables
- Collaborate with stakeholders to define system requirements and recommend optimal design solutions
- Generate detailed requirements specifications, use cases, process flow diagrams, UI designs, and other technical documentation
- Assist in User Acceptance Testing (UAT) to ensure system functionality aligns with business needs
- Track and manage support requests, ensuring timely resolution and documentation
- Develop an understanding of client processes and identify opportunities for technological improvements
- Leverage knowledge of ICF’s IT systems to develop tailored solutions for clients
- Train end-users on system functionalities and troubleshoot issues as they arise
Benefits
- Flexible workplace arrangements promoting work-life balance
- Community investment through donation matching and volunteer opportunities
- Professional development resources, including tuition reimbursement and training programs
- Competitive 401(k) matching and Employee Stock Purchase Plan
- Comprehensive health insurance options and wellness programs
- Paid time off and holidays to support personal well-being
- Opportunities for career advancement within a global organization
Equal Opportunity
ICF is an equal opportunity employer committed to creating an inclusive environment for all employees. We welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We consider qualified applicants with arrest and conviction records in accordance with applicable laws. Reasonable accommodations are available throughout the application and employment process for individuals with disabilities, veterans, and those with sincerely held religious beliefs. To request accommodations.For more information about our commitment to workplace diversity and inclusion, please review our EE0 policy available on our website.
Key skills/competency
- Requirements Gathering
- Software Development Lifecycle
- System Documentation
- Use Case Development
- Process Flow Diagrams
- UI Design
- Energy Efficiency Tracking
- Data Analysis
- Stakeholder Collaboration
- MS Office Suite
How to Get Hired at Wiraa
- Research ICF's mission: Study their advisory and technology services, focusing on energy, environment, and public health sectors.
- Tailor your resume: Highlight experience in requirements gathering, SDLC, process documentation, and any exposure to energy/utility industries.
- Showcase analytical and technical skills: Prepare to discuss your proficiency with MS Office, particularly Excel and Visio, and your ability to design UI and document systems.
- Emphasize collaboration and communication: Be ready to provide examples of working with cross-functional teams, stakeholders, and training end-users.
- Understand ICF's values: Demonstrate how your professional approach aligns with their commitment to continuous learning, diversity, and positive impact.
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