Fresh Foods Clerk

About WinCo Foods

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States, with more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role as a Fresh Foods Clerk, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview of the Fresh Foods Clerk Role

As a Fresh Foods Clerk, you will assist customers by providing over-the-counter service and customer support throughout the Fresh Foods department. This includes operating and maintaining the fresh food production areas (Deli/Seafood/Pizza), preparing these areas for sales, frying food, operating the rotisserie oven, and preparing ready-to-bake/baked pizzas. You will also be responsible for receiving inventory, verifying receipt of ordered products, and stocking them in designated areas. Consistently providing friendly, courteous service to internal and external customers is key, along with performing other related work. Shifts generally run 6-8 hours between 5:00 am and 10:00 pm.

Typical Duties And Responsibilities

• Seeks opportunities to welcome, engage, serve, and thank customers.
• Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
• Takes orders, answers questions, and performs suggestive selling.
• Prepares, stocks, displays, straightens, and rotates product in fresh food areas (Deli/Seafood/Pizza).
• Prepares production items according to recipes, food safety procedures, and/or specified cooking times.
• Handles frozen product.
• Inspects all product for quality and freshness.
• Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
• Places proper signage on all products which includes pricing, description, code dating, and COOL information on all required products.
• Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dishwasher and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
• Maintains a clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleaning floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
• Receives inventory, stocks, verifies receipt of ordered product and orders.
• Follows strict sanitary guidelines and completes associated records.
• Performs other duties as assigned or needed.
• Understands and follows all food safety procedures and requirements.

Requirements

• Ability to work varied shifts in a 24/7 operation; including nights, weekends, and holidays.
• Ability to communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
• Ability to conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
• Ability to perform basic math (add, subtract, divide and multiply) and compute weights and measures.
• Ability to perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
• Ability to complete training course and meet minimum time standards of productivity and accuracy.
• Ability to wear hair net, beard net and gloves and other personal protective equipment as required.
• Ability to use cleaning chemicals and handle related food products.
• Ability to stand, walk and move rapidly for extended periods of time.
• Ability to bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
• Ability to lift up to 50 lbs. occasionally and reach, push and pull racks.
• Ability to handle refrigerated goods (-20°F to 28°F).
• Ability to work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
• Must be 16 years of age or older.
• Ability to perform primary duties efficiently and accurately.

Additional Requirements

• Food Handlers Certification (Per State Laws)

Machines And Equipment Operated

• Cash Register
• Film over wrapper, digital scales, etc.
• Knives and other kitchen utensils.
• Electric Slicers
• Deep fryers, ovens, etc.
• Oil filtering machine
• Dishwasher
• Trash compactor
• Cardboard baler
• Hand, pallet jack
• Conveyor ovens

Key skills/competency

• Customer Service
• Food Preparation
• Inventory Management
• Merchandising
• Food Safety
• Equipment Operation
• Cleaning & Sanitation
• Cash Handling
• Product Rotation
• Communication Skills